--- url: "https://www.skedulo.com/blog/faces-of-skedulo-tu-dao" type: "blogPost" title: "Faces of Skedulo: Tu Dao" author: "Craig Panigiris" date: "2021-06-18" --- # Faces of Skedulo: Tu Dao ### People are the heart of Skedulo, and success—for us, our team and our customers—is a collaborative effort. We are proud of our team's achievements and celebrate them every month with our Skedgend Awards. A Skedgend is a teammate who has been nominated by their peers for consistently demonstrating excellence in our values: ![values](https://www.skedulo.com/assets/2021/03/Values-Asset-Michael-Blog@2x.png) In this series, we share the personal stories of our valued Skedgends who work on the frontline and behind the scenes to help make Skedulo a success. ## Tu Dao, Principal Developer, based in Brisbane Australia | Skedgend Award Winner, April 2021 ### How long have you been with Skedulo? I joined Skedulo in May 2016, so 5 years now. I worked for 3 and a half years in the Vietnam office before I moved to the Brisbane office. ### Why did you choose to work with Skedulo? I was a freelancer for a few years before I joined Skedulo. So I wanted to find a company with flexible working terms, and one of my friends provided good feedback about Skedulo. When I first joined there were only 5 developers working in a co-working space. It looked like a freelancer group rather than a company! I never thought that Skedulo would grow so fast in the next few years. ### What’s your favorite thing about your role with Skedulo? In my role, I have the chance to work on different projects with many teams on various platforms and technologies. There are always new things to study every day. And I like the fact that there’s always someone around to help when I have issues. ### Have you ever nominated someone for the Skedgend Award and why? Yes, I nominated fellow teammates for their expertise and dedication when we were working on the BRL project last year. ### How did winning the Skedgend Award make you feel? It’s great to have the individual recognition and I really appreciate the kind words from the team. I was a bit surprised because many people deserve this award. Everyone has been working very hard to make the vaccination project a big success. ### What stories supported your win for the Skedgend Award? There was a customisation for the State of Maine so I worked on the technical design and did the development. ### What company value did you win the Skedgend award for? There were a couple of values, but I think I was nominated mainly for Customer Driven…which is also one of my favourite values. ![Tu2](https://www.skedulo.com/assets/2021/06/Video-Thumbnail-Tu-blog@2x.png) ### What Skedgend values do you feel you embody most? I always try to embody _Customer Driven_ because I think the key to customer success is finding what the customer needs and helping them to get it. ### What motivates you to work hard? It’s the customer satisfaction. I’m very lucky to have the opportunity to work with great customers who are very nice and supportive. I always try my best to deliver on their expectations. ### What is your proudest accomplishment at Skedulo? I’m proud that I can build and manage a Salesforce package. It’s not just about the technical stuff, but there’s a lot of things we have to do in a short period of time. Although there are many areas to improve, I’m glad that I was able to solve the most critical issue with support from PM teams, CX teams and the Salesforce product team. ### What is the funniest thing that has happened on a work call? When I was on a call with a developer in the Vietnam office, I kept hearing my wife asking me a question so I had to stop for a while to talk with her. Turned out she thought I had asked her something, and she kept asking me what I wanted to talk to her about! ### What has been the biggest surprise working at Skedulo? There are so many nice surprises since I’ve joined Skedulo, so it’s hard to tell which one is the biggest. ### What are you most excited about in 2021? I’m looking forward to more opportunities with the high capacity booking for non-vax customers. ### How does working at Skedulo allow you to be your best self? In the last 5 years, I’ve been working on many complex projects with many talented people and I can learn a lot from them. Besides the technical skill, I can also improve my soft skills—especially the ability to eliminate distractions and focus on the most important goals.