--- url: "https://www.skedulo.com/industries/healthcare-human-services/behavioral-health/" type: "page" title: "Behavioral Health & ABA Scheduling Software | Skedulo" description: "Schedule recurring ABA sessions by BCBA and RBT role, continuity and family routine, alongside intakes, group programs and outreach, with notes on mobile." --- # Schedule therapy, group programs and outreach together. Plan clinic appointments and recurring sessions around staff roles, continuity and family availability. Session notes and follow-up tasks stay linked to the scheduled work. [Book a Demo](https://www.skedulo.com/book-a-demo/) ![Counselor taking notes during telehealth session at desk](https://assets.skedulo.com/uploads/hub-heroes/behavioral-health-hero-photo-v1.webp) ## Trusted by behavioral health providers coordinating sessions and follow-up. - Easterseals - HealthStrong - Western Reserve Area Agency on Aging - New Jersey Respiratory Associates - Kaiser Permanente - Everyday Independence _Who it's for_ ## Continuity matters when a recurring session changes. Recurring therapy sessions and group programs can compete for staff and rooms. When a practitioner's availability changes, coordinators assess the affected sessions against roles and family routines. Tempo, Skedulo's AI agent for schedulers and dispatchers, can prepare replacement options for the coordinator to review. _Runs the operation_ ### Program manager Plan role-based staffing for clinics, group programs and outreach teams, with missed sessions in view. [Explore operations leadership](https://www.skedulo.com/solutions/operations/) ![Staff member with a lanyard using a tablet beside a doorway](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/hospitals-health-systems/hos-03-b.webp) _Plans the work_ ### Scheduling coordinator Reassign sessions when a practitioner is unavailable, checking qualifications, availability and the family's routine. [Explore care coordination](https://www.skedulo.com/solutions/care-coordinators/) ![Staff member typing on a laptop in a shared office](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/social-support-case-management/scm-03-a.webp) _Does the work_ ### Practitioner View session details and relevant safety notes in Skedulo Mobile, then record progress notes and forms. [Explore frontline work](https://www.skedulo.com/solutions/frontline-workers/) ![Presenter leading a group session at a blank flip chart](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/community-health-public-health/cph-02-b.webp) _How it runs_ ## Intake, recurring sessions and follow-up. _[ 01 ]_ ### Intake and session requirements Record service type, priority, program, and location for referrals, intakes, and session requests. _Illustration: Skedulo card for the Microsoft Dynamics 365 integration: the Dynamics 365 logo, Connected, 2 data flows. Work order 72514, from a case, comes in from Dynamics 365 in real time and becomes JOB-4897 in Skedulo with its best match, Doug Lindqvist. Then the booking goes back: Doug Lindqvist, Friday at 9:00 AM, as a booking in Dynamics 365._ _[ 02 ]_ ### Practitioner allocation Match staff using role, continuity, availability, and travel across therapy, counseling, ABA, and outreach teams. _Illustration: Skedulo scheduling objectives card, marked Active: three objectives in rank order - service level, keep every promised window; travel time, the shortest drive between jobs; resource use, fill each clinician's day before adding one - and the rules a match must pass, licensed for the job type and within 25 miles of home base checked, overtime to close a gap left off_ _[ 03 ]_ ### Series and group scheduling Schedule ABA series using BCBA and RBT role requirements, continuity, and family routines. Coordinate group sessions, counseling, and check-ins within substance use programs. _Illustration: Skedulo roster template calendar for March 2026: Sunday 1 to Saturday 14 March picked in blue as one block, and under it the template it is, Southbank 2 weeks - 14 days_ _[ 04 ]_ ### Session records on Mobile Teams can view session details and complete forms on Mobile. Your workflows can assign follow-up based on the outcomes recorded. _Illustration: Skedulo mobile contact card for Lorraine Webb, Carer, tagged Primary Contact and Emergency Contact, with Call and Message buttons and her contact details - Carer, Support decision maker, Primary Contact, Emergency Contact_ _[ 05 ]_ ### Attendance and outstanding work Missed sessions, overdue follow-up and missing documentation remain visible alongside planned appointments. _Illustration: Skedulo Analytics tile: 11% of the North region's jobs started late, up 5 points, with a column of jobs for each of the four weeks to 13 August - on time in blue, late starts in amber on the floor of each column, cancellations in gray on top. The late starts, highlighted, climb from 7 to 10, 13 and 18 while completed jobs hold near 110 a week._ _[ 06 ]_ ### Program activity and reporting Completed sessions and follow-up tasks provide a record of program activity. Integrations can share the relevant records with your other systems. _Illustration: Skedulo integrations card, Connected: the Skedulo mark in the middle of a small map, Salesforce (work orders) and Workday (worker details) wired in on the left, Salesforce (job status) and Finance (invoicing) wired out on the right. A packet runs each wire in turn - the request that becomes JOB-4803 in, the clinicians' hours and leave in, the completed visit back to Salesforce and on to Finance for invoicing - and each wire stays lit_ _Tempo_ ## Plan sessions with Tempo alongside you. Ask about the program schedule, review assignment options and prepare follow-up with Tempo. It works within the records, actions and approvals enabled for your team. [Meet Tempo](https://www.skedulo.com/product/tempo/) _Illustration: Skedulo Tempo working a missed applied behavior analysis session from its issue: Theo Marsh cancels his son's 3:30 PM in-home session because he is sick, the session where Rachel Innes was to observe Curtis Mensah for his supervision. The issue lands in amber on a blank screen and becomes the task's header; Tempo reads the cancellation, Curtis's supervision and the family's routine, and the context panel opens on his supervision rules and the session. Tempo weighs three make-up times, picks Thursday at 3:30 PM, logs the missed session, books the make-up with Rachel observing and texts Theo_ _The Toolkit_ ## Program schedules with continuity built in. ### Sessions and staffing See sessions, recurring series, groups, intakes, and staffing coverage in one view. _Illustration: Skedulo roster panel before publish: the period 1 - 28 Mar 2026 for Southbank Clinic, Ward B, marked Draft; a week strip Sat 1 to Fri 7 with three dashed shift cells a day in morning green, afternoon blue and night purple, two amber Open cells on Sat 1, a rose double-booking on Mon 3 and a cyan Offer cell on Fri 7; under it the checks, each with its alert - Sat 1 two unassigned morning shifts, Mon 3 Doug Lindqvist double-booked, Fri 7 one shift under offer - and the Publish button held beside 3 to resolve_ ### Planning with Tempo Coordinators can review assignment changes and prepare follow-up with Tempo using the records available to it. _Illustration: Skedulo Tempo's shared Issues inbox on a soft blue card, 37 active, three issues with who has each and its time to act: Gloria Benitez running late to JOB-4821, with You, 36m; Doug Lindqvist called out, JOB-4841 uncovered, with Tempo, 1h 4m; Hoa Pham double-booked around JOB-4858, with Jen Alvarez, 2h 40m._ ### Mobile session documentation Session details, forms and progress notes are available on Mobile, including relevant safety information for the appointment. _Illustration: Skedulo mobile home visit form card: the question Fall since the last visit? is answered Yes in rose, and a dashed section opens under it with the approved escalation in amber - call the clinical lead before you leave - then Clinical lead called is ticked and Follow-up needed is chosen as Doctor review within 24 hours_ ### Coverage planning Plan role-based staffing for clinics, group programs, and outreach teams. _Illustration: Analytics tile: 98% of Ward B's required shifts covered this week, up 2 points, with Tuesday drawn hour by hour from 6am to 6am, marked at the 2pm and 10pm shift changes - the staff needed as a smooth dashed curve over the staff scheduled as blue shift steps, the shortfall shaded amber. The afternoon runs one short until its open shift fills and the step rises over the amber, leaving a sliver short after the 10pm handover_ ### Program reporting Use completed session activity and follow-up records in program reports, with integrations for information held in other systems. _Illustration: Analytics tile: 95% of the week's 428 expected forms completed, 407 of them, up 3 points, with a pair of columns per weekday - expected in gray, completed in blue - and Friday's last four forms landing_ ## Easterseals simplified complex behavioral health scheduling across 13 offices. - **Before** - Scheduling managed through large spreadsheets, Outlook, and constant phone calls. - Cancellations and reschedule requests handled manually throughout the day. - **With Skedulo** - Practitioners matched to cases by skills and travel time, with schedules live and visible to both sides. - Real-time notifications replace phone calls for schedule changes. - **Outcome** - Scheduling stress reduced across 13 offices managing hundreds of practitioners. - Families experience more predictable, reliable visit windows. > Beyond Skedulo's proven leadership in managing mobile workforces, the people are fantastic. We've had great experiences working with the company building a solid partnership that we know is going to serve us for quite a while into the future. > > — Jeff Hallett, Vice President of Product Management, Easterseals Northern California - **6,000** — monthly appointments coordinated across 400 mobile behavioral health practitioners [Read Story](https://www.skedulo.com/customers/easterseals-bay-area/) ## Frequently Asked Questions ### Can Skedulo schedule recurring ABA session series? Yes. Skedulo schedules recurring ABA sessions using Board Certified Behavior Analyst (BCBA) and Registered Behavior Technician (RBT) role requirements, continuity, availability, home or clinic locations and family routines. Teams can update the series when availability changes, and missed sessions show alongside the schedule so the next contact gets arranged. ### What happens when a BCBA or RBT becomes unavailable mid-series? Coordinators review recorded role requirements, availability, and the family's routine before reallocating sessions. Tempo can help prepare options using the information available in your setup. ### Can Skedulo coordinate individual, group and outreach sessions together? Yes. Plan clinic appointments, intakes, group programs, and outreach in the same scheduling environment, with role and location requirements defined for each assignment. ### Can staff capture session notes and create follow-up tasks in the field? Yes. Staff capture progress notes, forms and session status on mobile, along with any relevant safety notes for the client. Teams can set up workflows to create follow-up tasks, referral tasks and escalations from the information recorded, and outstanding follow-up shows next to the schedule. ### Does Skedulo work for large, multi-office behavioral health providers? Yes. Easterseals Northern California coordinates 6,000 monthly appointments across 400 mobile practitioners and 13 offices with Skedulo. Practitioners are matched to cases by skills and travel time, and real-time notifications replace phone calls for schedule changes. ### How does Skedulo work alongside clinical systems? Keep clinical records and billing in the systems you use for them. Skedulo coordinates sessions and mobile work; our Pulse Platform lets you build additional records and workflows, with configured integrations between systems. _Keep Exploring_ ## More for your behavioral health programs. ### Products - [Skedulo Intelligence](https://www.skedulo.com/product/skedulo-intelligence/) - [Field Scheduling](https://www.skedulo.com/product/field-scheduling/) - [Shift Scheduling](https://www.skedulo.com/product/shift-scheduling/) - [Frontline Mobile App](https://www.skedulo.com/product/mobile/) - [Messaging](https://www.skedulo.com/product/messaging/) - [Tempo](https://www.skedulo.com/product/tempo/) ### Healthcare Services - [Healthcare & Human Services](https://www.skedulo.com/industries/healthcare-human-services/) - [Mental Health & Addiction Services](https://www.skedulo.com/industries/healthcare-human-services/mental-health-addiction-services/) - [Disability & Supported Living](https://www.skedulo.com/industries/healthcare-human-services/disability-supported-living/) ### Use Cases - [Task Management](https://www.skedulo.com/use-cases/task-management/) - [Communication & Messaging](https://www.skedulo.com/use-cases/communication-messaging/) - [Shifts & Rosters](https://www.skedulo.com/use-cases/shifts-rosters/) - [Inspections & Forms](https://www.skedulo.com/use-cases/inspections-forms/) ## See how Skedulo fits your behavioral health programs. Talk with us about your ABA series, clinic appointments, group programs, outreach, and follow-up workflows. [Book a Demo](https://www.skedulo.com/book-a-demo/)