--- url: "https://www.skedulo.com/industries/healthcare-human-services/home-community-care/" type: "page" title: "Home Care & Home Health Scheduling Software | Skedulo" description: "Schedule home care and home health visits around care worker skills, client continuity and travel. Care workers get visit details on mobile; clients get updates." --- # Home visits planned around clients and travel. Skedulo's home care and home health scheduling software plans visits around client needs, care worker qualifications, established relationships, and travel. Give care teams visit details and mobile forms, and keep clients informed when schedules change. [Book a Demo](https://www.skedulo.com/book-a-demo/) ![Home care worker reviewing care plan on tablet at client's dining table](https://assets.skedulo.com/uploads/hub-heroes/home-community-care-hero-photo-v1.webp) ## Trusted by teams that can't miss a visit. - Western Reserve Area Agency on Aging - Easterseals - HealthStrong - Everyday Independence - total care by Access - Concentric _Who it's for_ ## For the teams behind every home visit. One late visit can push every client after it. Visit schedules, client details and progress records support different decisions across the care team. _Runs the operation_ ### Care manager Review outstanding visits and follow-up across the service, with current schedules and progress records in view. [Explore operations leadership](https://www.skedulo.com/solutions/operations/) ![Team leader reviewing a plan with a colleague at a whiteboard](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/community-health-public-health/cph-10-a.webp) _Plans the work_ ### Care coordinator Compare qualified care workers, established client relationships and travel when arranging cover. [Explore care coordination](https://www.skedulo.com/solutions/care-coordinators/) ![Care coordinator on a phone call reviewing a visit schedule on a laptop at a desk](https://assets.skedulo.com/uploads/photo-library/stock/planner-coordinator-hc-20261007a.webp) _Does the work_ ### Care worker View client and visit details on Mobile, then record notes, time and progress during the appointment. [Explore frontline work](https://www.skedulo.com/solutions/frontline-workers/) ![Home care worker logging visit notes on smartphone in parked car](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/home-community-care/hcc-07-a.webp) _How it runs_ ## Home-care scheduling, from referral to visit record. _[ 01 ]_ ### Visit requirements Record the visit type, expected duration, service priority, and location so coordinators can plan the appointment. Support both clinical home health and nonclinical home care requests. _Illustration: Skedulo visit details on a hatched ground for JOB-4821, a physio follow-up for mobility on Wednesday 13 August, 2:00 - 3:30 PM, en route: type routine care, the description - review exercises, assess the stairs transfer, update the care plan - normal urgency and the account, with resources and tasks below._ _[ 02 ]_ ### Client and care worker matching Match on qualifications, availability, location, service type, continuity with the client, and the appointment window together. _Illustration: Skedulo visit panel on a hatched ground for the physio follow-up, JOB-4821, en route, open on its care team: three allocated against the required team - Aaron Feldman, team leader, confirmed, safety training complete; Gloria Benitez, dispatched, safety training complete; and Andre Bassett, confirmed, his safety training not completed - with details and tasks below._ _[ 03 ]_ ### Travel and appointment windows Plan the sequence of visits around appointment windows, expected visit durations, and travel time. Review the effect on each care worker's schedule before assigning more visits. _Illustration: Skedulo visit panel on a hatched ground for the physio follow-up, JOB-4821, en route: its Travel section with a map of the drive, 5.8 miles and 22 minutes, arriving 2:42 PM, and a 6-minute delay for heavy traffic, with details and route information below._ _[ 04 ]_ ### Visit details on Mobile Care workers can view schedules, client details and visit tasks on Mobile, then complete forms and record notes, time and status. _Illustration: Skedulo mobile app on an iPhone cut off at its lower third: a nurse's Summary for an 8:00am - 2:00pm community shift in South Brisbane, in progress with its timer running and Start break and End shift. Under it, the three home visits on the shift: wound care for Margaret Boyd, complete; medication administration for Ray Tanaka, in progress; a wellbeing check for Glenys Hart. Complete visit is pressed and Ray's visit turns complete, then Start travel is pressed and Glenys's visit shows en route while the shift keeps its own clock_ _[ 05 ]_ ### Cancellations and cover When a visit changes or a care worker is unavailable, review staffing options, travel, and affected appointment windows before updating the schedule. _Illustration: Skedulo mobile visit form card on a hatched ground: Attended? answered No, cancelled; the cancellation reason Unwell on the day; and the comment - the daughter called at 8:40am, she is resting at home and a GP visit is booked._ _[ 06 ]_ ### Care and administration records Notes, time, status, and follow-up tasks reach care and admin systems, payroll, billing, and reporting through integrations and APIs. _Illustration: Skedulo Integrations library on a hatched ground: a search, 121 integrations, category chips with counts - CRM 11, HR and payroll 6 - and sections of tiles, each the application's own logo with the name and Connected or Available: Salesforce, HubSpot, Microsoft Dynamics 365 Sales, Workday, BambooHR. Calendar is typed and the library narrows to Google Calendar, Microsoft Outlook and Calendly, with Build a custom integration; the word is cleared and the library returns._ _Tempo_ ## Review the day's visits with Tempo. Ask about the schedule, compare assignment options and prepare client updates with Tempo. It uses the records, actions and approvals enabled for your team. [Meet Tempo](https://www.skedulo.com/product/tempo/) _Illustration: Skedulo Tempo working a snow closure from its issue: caregiver Marta Kowal can't reach Evergreen, where Margaret Boyd lives alone and needs help at 8:00 AM getting up, with breakfast and her medications. The issue lands in red on a blank screen and becomes the task's header; Tempo reads the road closure, caregivers nearby and Margaret's care plan, and the context panel opens on Evergreen's weather and her visit. Tempo weighs three caregivers, picks Fiona Brennan, who lives in Evergreen and knows Margaret, assigns her, texts Margaret's daughter Lorraine and moves Marta to Lakewood clients_ _The Toolkit_ ## Client continuity and travel in the same plan. ### Visit scheduling with travel in view Plan visits using client location, expected duration, care worker availability, and travel time. _Illustration: Skedulo scheduling objectives card, marked Active: three objectives in rank order - service level, keep every promised window; travel time, the shortest drive between jobs; resource use, fill each clinician's day before adding one - and the rules: licensed for the job type, within 25 miles of home base, and overtime to close a gap left off._ ### Established care relationships Consider existing relationships and client preferences alongside qualifications, availability and location when allocating visits. _Illustration: Skedulo best-match card for visit JOB-4821: Gloria Benitez ranked first with a 96 match, ten minutes of extra travel and 1.9 miles from her last visit; Doug Lindqvist at 81, 26 minutes, crossing territory; and Bridget Hanley at 64, 38 minutes, her shift ending at 3:30 PM._ ### Visit changes with Tempo Prepare assignment options and client updates with Tempo using the actions available in your setup. _Illustration: A Skedulo Tempo card on a soft blue card: View agent reasoning, folded, then a box headed Actions complete with a green check. Three tools, each ticked green: Skedulo API, assigned JOB-4841 to Gloria; Message composer, drafted the text to Dana; Notification gateway, sent it to Dana by SMS._ ### Mobile visit records Care teams can access visit details and forms in Mobile, with notes, status updates and follow-up tasks linked to the appointment. _Illustration: Skedulo mobile home visit form card: the question Fall since the last visit? is answered Yes in rose, and a dashed section opens under it with the approved escalation in amber - call the clinical lead before you leave - then Clinical lead called is ticked and Follow-up needed is chosen as Doctor review within 24 hours_ ### Connected visit records Integrations can send completed visit records to care, administration, payroll, billing and reporting systems. _Illustration: Skedulo card for Epic, a custom integration: its E monogram in purple, Connected, 2 data flows. A care team assignment in Epic, Carol Ng for home health, syncs in real time and becomes visit VISIT-4879 in Skedulo, Thu 14 Aug at 10:00 AM. Then the booked visit goes back to Epic as the appointment, 1 synced in 0.7 seconds._ ## More appointments scheduled with less scheduling scramble. - **Before** - Manual scheduling via Microsoft Access and multiple spreadsheets. - Schedulers relying on memory to match qualifications and language skills. - **With Skedulo** - Practitioners matched by qualification, gender, and language, with client details sent straight to their mobile device. - Appointment confirmations and required documents sent automatically. - **Outcome** - Time to schedule appointments cut in half. - A four-person team now manages 1,200+ appointments a week, a 30% increase. > With Skedulo, we have much more timely and accurate data about our practitioners and the time they spend in the field. We can ensure our contractual demands are met while also reducing revenue leakage. > > — Chris Kalavas, Salesforce Development Lead, HealthStrong - **50%** — less time to schedule appointments, with a four-person team now managing 1,200+ appointments a week, a 30% increase [Read Story](https://www.skedulo.com/customers/healthstrong/) ## Frequently Asked Questions ### What does home health scheduling software do? It assigns visits to clinicians and care workers, puts each day's visits in order, and keeps the schedule current when visits change. In Skedulo, coordinators match each visit on qualifications, availability, location, continuity with the client and the appointment window, with travel time in view. Care workers then open client details, tasks and forms for each visit on mobile. ### Can Skedulo schedule both home health and non-medical home care visits? Yes. Skedulo schedules clinical home health visits and non-medical home care services, matching on qualifications, availability, location, continuity with the client and the appointment window. Recurring visit patterns can be set up once and adjusted when a client's plan changes, and care workers get client details, tasks and forms for each visit on mobile. ### How does care worker scheduling software protect continuity of care? Use established care relationships and recorded preferences alongside qualifications, location, and availability. Coordinators review those factors when arranging cover; the schedule cannot guarantee the same worker is always available. ### What happens when a care worker is unavailable or a visit runs long? Coordinators review available care workers, travel, and affected appointment windows. Tempo can help prepare options and updates using your configured records and actions. Confirm the assignment and relevant communications through your service process. ### Does Skedulo support electronic visit verification (EVV)? Skedulo can capture visit details, time, and location. Whether that supports your visit verification process depends on the data, integration, and system requirements where you operate. Confirm the proposed setup with your verification provider before relying on it for submission or compliance. ### Can clients and families get visit reminders and arrival updates? Yes, through configured communications. Teams can set them up to send appointment confirmations, reminders and updated arrival windows when a visit changes. Solace Pediatric Home Healthcare emails families their weekly therapy schedule and uses Skedulo to text them when a clinician is running behind, and saw an 84% reduction in patient no-shows within one quarter. ### How does Skedulo fit alongside care and billing systems? Skedulo plans visits and shifts across service lines and supports mobile work. Our Pulse Platform lets you build additional processes, while configured integrations connect clinical, client, billing, and workforce systems. _Keep Exploring_ ## More for your home and community care teams. ### Products - [Skedulo Intelligence](https://www.skedulo.com/product/skedulo-intelligence/) - [Field Scheduling](https://www.skedulo.com/product/field-scheduling/) - [Frontline Mobile App](https://www.skedulo.com/product/mobile/) - [Forms & Checklists](https://www.skedulo.com/product/forms-checklists/) - [Messaging](https://www.skedulo.com/product/messaging/) - [Tempo](https://www.skedulo.com/product/tempo/) ### Healthcare Services - [Healthcare & Human Services](https://www.skedulo.com/industries/healthcare-human-services/) - [Community Nursing & Allied Health](https://www.skedulo.com/industries/healthcare-human-services/community-nursing-allied-health/) - [Residential Aged Care](https://www.skedulo.com/industries/healthcare-human-services/residential-aged-care/) ### Use Cases - [Home Appointments](https://www.skedulo.com/use-cases/home-appointments/) - [Shifts & Rosters](https://www.skedulo.com/use-cases/shifts-rosters/) - [Communication & Messaging](https://www.skedulo.com/use-cases/communication-messaging/) - [Inspections & Forms](https://www.skedulo.com/use-cases/inspections-forms/) ## See how Skedulo fits your home and community care services. Talk with us about the clients you support, the care teams you schedule, and how you manage visits, travel, and changes through the day. [Book a Demo](https://www.skedulo.com/book-a-demo/)