--- url: "https://www.skedulo.com/industries/healthcare-human-services/residential-aged-care/" type: "page" title: "Aged Care Rostering & Nursing Home Scheduling | Skedulo" description: "Build aged care rosters, fill unplanned leave with eligible staff, and attach resident tasks and handover notes to every shift. For aged care and nursing homes." --- # Plan aged care shifts around resident needs. Plan rosters, send shift offers to eligible staff, and manage unplanned leave. Give staff resident service tasks and handover notes on mobile, and capture time for payroll review. [Book a Demo](https://www.skedulo.com/book-a-demo/) ![Allied health assistant guiding group exercise](https://assets.skedulo.com/uploads/hub-heroes/residential-aged-care-hero-photo-v1.webp) ## Trusted by aged care teams planning shifts around residents. - CPL - Choice, Passion, Life - Western Reserve Area Agency on Aging - Sylvanvale - Maple Community Services - Everyday Independence - Concentric _Who it's for_ ## Replacement staff need the right role and site knowledge. When unplanned leave opens a shift, residents' service tasks still need doing, and whoever covers needs the handover notes. Managers, roster coordinators and care staff each see the shift and its work together. _Runs the operation_ ### Care home manager Compare qualifications, availability and continuity when arranging cover for unplanned leave. [Explore operations leadership](https://www.skedulo.com/solutions/operations/) ![Staff member using a tablet on a stand in a residential care lounge, residents reading behind](https://assets.skedulo.com/uploads/photo-library/stock/persona-hhs-rac-runs-20261009a.webp) _Plans the work_ ### Roster coordinator Build rosters around demand, roles, sites, availability and workforce rules. [Explore scheduling and dispatch](https://www.skedulo.com/solutions/schedulers/) ![Office worker using a laptop in a small care home office](https://assets.skedulo.com/uploads/photo-library/stock/persona-hhs-rac-plans-20261009a.webp) _Does the work_ ### Personal care worker View the roster, resident service tasks and handover notes in Skedulo Mobile before the shift starts. [Explore frontline work](https://www.skedulo.com/solutions/frontline-workers/) ![Staff member carrying a tray beside a meal cart](https://assets.skedulo.com/uploads/photo-library/healthcare-human-services/hospitals-health-systems/hos-07-a.webp) _How it runs_ ## Staffing requirements, shift work and time records. _[ 01 ]_ ### Coverage requirements Resident service needs and operating patterns show the coverage each home requires by role, qualification, and time. _Illustration: Skedulo coverage plan on a hatched ground for one week: Registered Nurse, Enrolled Nurse and Support Worker rows against the seven days, each day rostered against required at one nurse to four and at least two per role, with an extra RN on Saturday. Amber cells mark the shifts still short of their role: 58 required, 54 rostered and 4 to fill, with labour cost at $64,020 against a $68,000 target._ _[ 02 ]_ ### Roster planning Skedulo builds rosters around demand, roles, sites, availability, qualifications, and workforce rules. _Illustration: Skedulo roster builder on a hatched ground, 1 - 7 March: three shift templates - Morning 6am - 2pm, Afternoon 2pm - 10pm, Night 10pm - 6am - over a seven-day roster for Carol Ng, a Registered Nurse, and Kevin Maszaros, a Support Worker, with one open Registered Nurse shift on Sunday afternoon. Allocate picks Bridget Hanley, available, qualified and within the award, and the shift turns solid with her initials; beside it the offer path - targeted to 4 eligible, first to accept._ _[ 03 ]_ ### Published shifts and tasks Staff receive the roster with shift details, resident service tasks, and handover notes attached. _Illustration: Skedulo Publish complete dialog on a hatched ground: 56 shifts published and everyone on the roster notified, with the notices that went out - two unassigned Saturday morning shifts still open, Monday's double-booking resolved before publishing, and cover confirmed for Gloria Benitez's Friday leave._ _[ 04 ]_ ### Unplanned leave and shift offers Managers compare eligible staff with overtime, continuity, and task impact visible, or send a shift offer to eligible staff. _Illustration: Skedulo open-shift offer on a hatched ground: Saturday 8 March, a 2pm - 10pm afternoon shift for a Registered Nurse, unassigned and under offer. Targeted to 4 eligible staff first to accept, then widened to 9 eligible; Carol Ng has seen it, Gloria Benitez declined and Bridget Hanley accepted, so the shift turns allocated to Bridget and the 8 others are notified._ _[ 05 ]_ ### Work during the shift Staff can view resident service tasks, forms and care notes in Mobile, then update progress as work is completed. _Illustration: Skedulo mobile app on an iPhone cut off at its lower third: a support worker's Summary at 1:52, today's 2pm - 10pm shift starting in 8 minutes and the next three shifts. A banner offers an open shift on Sunday 9 March; its page shows the clinic on a map, the role and Accept, which is pressed, and Sunday 9 March joins the upcoming shifts. At 2:00 the shift's page opens: Start shift is pressed, the shift is in progress with its start time recorded, and at 5:48 the medication rounds task is ticked done_ _[ 06 ]_ ### Time and exception review Review arrivals, completed tasks, exceptions and recorded time. Integrations can share the relevant records with payroll, HR and reporting systems. _Illustration: Skedulo time difference card on a hatched ground for Kevin Maszaros, Saturday 1 March: clocked out at 10:20 pm against a scheduled 10:00 pm, tagged +20 min, drawn as his worked bar running past the scheduled one. The reason picked is Handover ran over, and the record goes to Jen Alvarez, Scheduling Manager, for review._ _Tempo_ ## Review shift cover with Tempo. Compare available staff and prepare assignment changes with Tempo alongside managers. It works within your enabled records, actions and approval rules. [Meet Tempo](https://www.skedulo.com/product/tempo/) _Illustration: Skedulo Tempo staffing a change in care from its issue: Glenys Hart comes back from the hospital on hospice care, her son is staying the night, and the nurse wants comfort rounds every 2 hours, so the Willow memory care neighborhood needs a second personal care aide tonight. The issue lands in red on a blank screen and becomes the task's header; Tempo reads the care plan, the aides off tonight and the night roster, and the context panel opens on Glenys and Willow. Tempo picks Hoa Pham, trained in memory care and rested, opens the shift, offers it to her and rosters her_ _The Toolkit_ ## Plan shifts and the work within them. ### Roster and coverage planning Plan rosters around roles, sites, availability, workforce rules, and resident service needs. _Illustration: Skedulo dialog saving a roster as a template: the template name Southbank 2 weeks, and what it keeps - shift times, assignees and unassigned counts - ready to reuse for the next roster period._ ### Shift offers and cover Send shift offers and notifications to eligible staff, with approvals for accepted changes. _Illustration: Skedulo roster change card: moving Doug Lindqvist's Monday 3 morning shift to the afternoon, 2pm - 10pm, with its impact worked out before confirming - cost +$46 for 2 hours of overtime at 1.5x, minimum rest of 10 hours met with 16 and the 38-hour weekly maximum warned at 40 - and the approval routed to Jen Alvarez, Scheduling Manager._ ### Staffing options with Tempo Prepare staffing options with Tempo using the records and actions available in your setup. _Illustration: A Skedulo Tempo card on a soft blue card: View agent reasoning, folded, then a box headed Actions complete with a green check. Three tools, each ticked green: Skedulo API, assigned JOB-4841 to Gloria; Message composer, drafted the text to Dana; Notification gateway, sent it to Dana by SMS._ ### Tasks and handover notes on Mobile Schedules, resident service tasks, forms and handover notes are available to staff during the shift. _Illustration: Skedulo mobile shift handover form card: Ward B rounds at 9:30pm and the Bay 3 call bell replaced are ticked done, Oxygen cylinder low is marked Open in amber, and a dashed section opens under it - Status, Reordered; Impact, Spare in use; and Responsible for the next step, Doug Lindqvist, with his photo_ ### Time tracking and review Capture time, status and exceptions for review, with integrations for payroll and reporting. _Illustration: Skedulo card for payroll and billing: the ADP logo beside a finance mark, Connected, 2 data flows. On schedule at 6:00 PM, Fri 15 Aug, the week's approved time - 42 timesheets, 1,526 hours - goes from Skedulo to the pay run in ADP Workforce Now, 42 synced in 3.4 seconds. Then the completed work: 186 jobs to Finance as invoice lines ready to bill._ ## Regal Health grew from 70 to nearly 200 staff with less administration. - **Before** - Heavy administration for a team of 70. - A 20-year-old model that no longer matched how the business ran. - **With Skedulo** - Scheduling and rostering unified for the entire field workforce of nurses and support workers. - Resource planning built around real customer requirements. - **Outcome** - Nearly 200 staff rostered with minimal administration. - 97% of jobs still fulfilled during a period when 48% of staff were isolating. > Before, the level of admin work to support 70 staff was very heavy. Now, we have nearly 200 staff and the level of admin is minimal. > > — David Thompson, Operations Manager, Regal Health - **35%+** — drop in operating costs (excluding staff pay) as a share of revenue, while scaling from 70 to nearly 200 staff [Read Story](https://www.skedulo.com/customers/regal-health/) ## Frequently Asked Questions ### Can Skedulo roster aged care staff by role and qualification? Yes. Staff records hold roles, qualifications and expiry dates, and Skedulo uses them with availability, sites and workforce rules when building rosters and offering shifts. Templated rosters let managers reuse proven patterns instead of rebuilding each period from scratch. ### How does Skedulo handle unplanned leave and open shifts? Review available staff, recorded requirements, existing assignments, and workforce rules, then allocate cover or send a shift offer. Tempo can help prepare options; confirm cost treatment in your workforce and payroll process. ### Can resident care tasks and handover notes travel with each shift? Yes. Resident service tasks, forms and handover notes attach to shifts, so staff see the roster and the work they need to complete in one place. Status updates show what was completed during the shift, and recorded time and exceptions go to payroll and reporting for review. ### Can Skedulo help us keep registered nurse coverage on every shift? Set recorded role and qualification requirements for the shifts that need a registered nurse, then review coverage and available replacements. Your organisation verifies suitability and meets staffing obligations; scheduling does not guarantee coverage or replace regulatory reporting. ### Can one platform roster residential sites and schedule home care visits? Yes. Skedulo handles shift rostering and visit scheduling on the same platform, so registered providers running residential care homes alongside Support at Home or other home care services can plan both from one workforce. Staff whose shifts include home visits see the shift and each visit in the same mobile app. ### How does Skedulo connect rosters with resident service work? Plan residential shifts alongside resident service tasks and, where needed, home visits. Our Pulse Platform lets you build supporting records and workflows, with configured connections to payroll and other systems. _Keep Exploring_ ## More for your aged care teams. ### Products - [Skedulo Intelligence](https://www.skedulo.com/product/skedulo-intelligence/) - [Shift Scheduling](https://www.skedulo.com/product/shift-scheduling/) - [Frontline Mobile App](https://www.skedulo.com/product/mobile/) - [Forms & Checklists](https://www.skedulo.com/product/forms-checklists/) - [Messaging](https://www.skedulo.com/product/messaging/) - [Tempo](https://www.skedulo.com/product/tempo/) ### Healthcare Services - [Healthcare & Human Services](https://www.skedulo.com/industries/healthcare-human-services/) - [Home & Community Care](https://www.skedulo.com/industries/healthcare-human-services/home-community-care/) - [Disability & Supported Living](https://www.skedulo.com/industries/healthcare-human-services/disability-supported-living/) - [NDIS](https://www.skedulo.com/industries/ndis/) ### Use Cases - [Shifts & Rosters](https://www.skedulo.com/use-cases/shifts-rosters/) - [Time & Attendance](https://www.skedulo.com/use-cases/time-attendance/) - [Communication & Messaging](https://www.skedulo.com/use-cases/communication-messaging/) - [Inspections & Forms](https://www.skedulo.com/use-cases/inspections-forms/) ## See how Skedulo fits your aged care rosters. Talk with us about your homes, staffing requirements, resident service tasks, and the systems you use for time and reporting. [Book a Demo](https://www.skedulo.com/book-a-demo/)