--- url: "https://www.skedulo.com/industries/security-facilities/janitorial-cleaning-services/" type: "page" title: "Janitorial Scheduling Software for Cleaning Crews | Skedulo" description: "Close cleaning coverage gaps before clients notice. Build recurring shifts around site access, give crews mobile checklists, and report from completion records." --- # Plan cleaning teams across your sites. Plan recurring shifts and visits around service scope and access. Give teams mobile checklists, track missed work, and record supervisor follow-up. [Book a Demo](https://www.skedulo.com/book-a-demo/) ![Cleaner squeegeeing glass partition mid-clean](https://assets.skedulo.com/uploads/hub-heroes/janitorial-cleaning-services-hero-photo-v1.webp) ## Trusted by teams that keep essential work moving. - Achieve3000 - American Red Cross - Connexin - ECL Group - Mainmark - Rocket Fiber _Who it's for_ ## Site records show the work that still needs attention. Missed tasks, access problems and staffing gaps are recorded against the site. Supervisors use that record to assign cover or corrective work, and Tempo, Skedulo's AI agent for schedulers and dispatchers, can propose cover for them to confirm. _Runs the operation_ ### Operations manager Review site status, staffing gaps and task exceptions across client accounts. [Explore operations leadership](https://www.skedulo.com/solutions/operations/) ![Person holding a tablet in an office lobby after hours, a cleaner with a cart behind](https://assets.skedulo.com/uploads/photo-library/stock/persona-sf-jcs-runs-20261009a.webp) _Plans the work_ ### Cleaning supervisor Review available staff, site access and travel when a cleaner calls out. [Explore scheduling and dispatch](https://www.skedulo.com/solutions/schedulers/) ![Person on a phone call holding a tablet in a building service corridor](https://assets.skedulo.com/uploads/photo-library/stock/persona-sf-jcs-plans-20261009a.webp) _Does the work_ ### Cleaner Open tasks and site instructions in Skedulo Mobile, then complete checklists with notes and photos. [Explore frontline work](https://www.skedulo.com/solutions/frontline-workers/) ![Cleaner high-dusting atrium ledge with telescopic pole](https://assets.skedulo.com/uploads/photo-library/security-facilities/janitorial-cleaning-services/jcs-02-b.webp) _How it runs_ ## Recurring cleaning, site records and supervisor review. _[ 01 ]_ ### Recurring services and special cleans Turn recurring cleaning, special cleans, and client requests into scheduled work. _Illustration: Skedulo roster builder for Dockside Precinct, Sat 1 to Fri 7 Mar 2026: three shift template cards - Morning 6am - 2pm, Afternoon 2pm - 10pm, Night 10pm - 6am - over a seven-day mini roster. The week builds from the templates for Carol Ng, a cleaner, and Kevin Maszaros, the team leader, and the open Sunday afternoon cleaner shift sits dashed. Under it the cell's two paths: Allocate, Bridget Hanley with Available, Qualified and Award OK ticked, and Offer, Targeted 4 eligible, respond in 12 h, first to accept. Allocate fires and the cell goes solid with her initials_ _[ 02 ]_ ### Availability and access Review availability, location, site requirements, and shift times before assigning staff. _Illustration: On a hatched ground, a Skedulo card tracking an open-shift offer: Sat 8 Mar at Dockside Precinct, a 2pm - 10pm afternoon cleaning shift, unassigned and Under offer. The rule line reads Targeted - 4 eligible, first to accept, to Dockside cleaners and the on-call agency cleaner; Carol Ng has seen it and Gloria Benitez declines. Expand offer turns it to Broadcast - 9 eligible, widened to agency cleaners and the Tower A team; Bridget Hanley accepts, Allocate puts her on the shift, the pill turns Allocated and a green line says 8 others were notified_ _[ 03 ]_ ### Site assignments Publish shifts, visits, and tasks, including any scheduled supervisor checks. _Illustration: On a hatched ground, a Skedulo roster panel after publish: 1 - 28 Mar 2026, Dockside Precinct, Cleaning, marked Published with a green pill; the week strip solid and filled; under it the notices sent on three days, each with a green tick - Sat 1 two morning shifts filled, Mon 3 double-booking resolved, Fri 7 cover for Gloria confirmed - then 19 people notified, and a Change log button where Publish stood_ _[ 04 ]_ ### Mobile cleaning records Complete configured checklists and capture notes, photos, and issues at the site. _Illustration: On a hatched ground, a Skedulo mobile service completion form card: Follow-up needed switches on and a dashed section opens with Reason, chosen as Supplies on order, and Return window, Fri 15 Aug, 8:00 - 10:00 AM - then the client signature line fills with Helen Pryor's signature, signed at 3:24 PM_ _[ 05 ]_ ### Callouts and replacement cover Review suitable cover and affected visits when a cleaner is unavailable, with help from Tempo. _Illustration: Skedulo Tempo's options for covering JOB-4841 on a pale blue panel, ranked by earliest arrival: Bridget Hanley first and picked, 2:30 PM with 30 minutes of overtime, then Gloria Benitez, 3:45 PM and 6 minutes away, then Aaron Feldman, 5:22 PM. The supervisor tells Tempo what matters in their own words - Keep Dana's window, then least travel - and Tempo re-ranks: Gloria rises to the top, picked for the least travel, Bridget drops to second, and Aaron misses Dana's window_ _[ 06 ]_ ### Reviewed service and time records Use configured reports and integrations to share work results. Send approved time and attendance to payroll where connected. _Illustration: Skedulo timesheet console for Dockside Precinct, 1 to 7 Mar, approver Jen Alvarez: hours worked 800h against 792h scheduled, exceptions 0, pending 0; five timesheets with scheduled and worked hours side by side - Carol Ng 40h, Gloria Benitez 32h, Kevin Maszaros 30h scheduled and 30.3h worked, Doug Lindqvist 28h, Bridget Hanley 24h - every row Approved; Kevin's flag reads 0.3h OT approved by Jen Alvarez, Doug's Matched to shift, auto-resolved; the foot reads Sent to payroll, 800 h, $64,020 beside a green Approved button_ _Tempo_ ## Review site cover with Tempo. Compare available staff, review site assignments and prepare follow-up with Tempo, using the records and actions enabled for your supervisors. [Meet Tempo](https://www.skedulo.com/product/tempo/) _Illustration: Skedulo Tempo working a cleaning schedule change from its issue: a tenant event fills Tower A's lobby at Dockside Precinct from 6:00 to 11:00 PM, the hour the night crew cleans it, and the contract wants it clean and dry by 7:00 AM. The issue lands in amber on a blank screen and becomes the task's header; Tempo reads the event booking, the crew's route and who could work early or late, and the context panel opens on the night clean and the contract. Tempo picks the day porter, Bridget Hanley, at 5:00 AM; the plan starts the crew upstairs, offers her the start and rosters her._ _The Toolkit_ ## Cleaning schedules with site-level accountability. ### Recurring site scheduling Schedule recurring routes, shifts, sites, and staff roles across every account. _Illustration: Skedulo roster panel before publish: the period 1 - 28 Mar 2026 for Dockside Precinct, Cleaning, marked Draft; a week strip Sat 1 to Fri 7 with three dashed shift cells a day in morning green, afternoon blue and night purple, two amber Open cells on Sat 1, a rose double-booking on Mon 3 and a cyan Offer cell on Fri 7; under it the checks - Sat 1 two unassigned morning shifts, Mon 3 Doug Lindqvist double-booked, Fri 7 one shift under offer - and Publish held beside 3 to resolve_ ### Staffing changes with Tempo Review replacement-staff and route options with Tempo using your enabled records and actions. _Illustration: Skedulo Tempo's chat, empty but for its mark and What can I help you with?: the supervisor types into the composer, Who can cover Doug's afternoon without breaking Dana's window?, and sends it. Tempo gathers context, a chip for each record it reads - the absence at 1:26 PM, Dana's window 2:00 - 5:00 PM, 3 people nearby - settles to Context generated, 3 sources, and streams its answer: Gloria Benitez can. She's free from 3:30 PM, 6 minutes away, and would arrive 3:45 - 4:15 PM, inside Dana's window_ ### Mobile site checklist Give teams tasks and site instructions on mobile, with updated assignments available as they sync. _Illustration: Skedulo mobile site checklist card: Restrooms serviced, Level 3, is ticked, then the sanitiser strength is typed in at 64 ppm against an acceptable range of 52 to 58 ppm and marked High in rose, and a dashed section opens under it - Likely cause, chosen as Dispenser over-dosing, and a Test strip photo field that takes its requirement: its empty tile turns rose and reads Required to complete_ ### Task and quality review Record completed work, supervisor checks, and corrective actions using configured forms and workflows. _Illustration: Analytics tile: 97% clean closeouts of 312 completed jobs, up 1 point, with a bar each for forms complete 99%, photos attached 95% and sign-off captured 96% - the photos bar filling from 94%_ ### Supervisor visibility Review site status, staffing gaps and task exceptions across client accounts. _Illustration: Analytics tile: 14 exceptions this week across 338 jobs, down 4, stacked per weekday in amber for late, rose for blocked and grey for cancelled - and one of Friday's two lates clearing_ ## ECL Group turned six disconnected systems into one live schedule. - **Before** - Disconnected software systems across the organization. - Some systems had field service capabilities while others had only scheduling ability. - **With Skedulo** - One native Salesforce system schedules, allocates, and monitors every visit. - Skedulo is providing further visibility throughout the business and to its customers. - **Outcome** - 23,000+ site visits scheduled per year. - One unified process across 650+ employees. > We currently complete around 23,000 individual inspections per annum. Skedulo enables us to schedule, allocate and monitor completion of these jobs across a wide range of technicians and subcontractors. > > — Dan Stewart, National Operations Manager, ECL Group Compliance Services - **23,000+** — site visits scheduled per year across 650+ employees [Read Story](https://www.skedulo.com/customers/case-study-mobile-workforce-management-ecl-group/) ## Frequently Asked Questions ### What should janitorial scheduling software handle for a contract cleaning company? It should build recurring shifts and routes around each site's cleaning scope, frequency and access hours, then give crews checklists on their phones. It also needs a fast way to cover a callout and records supervisors can use for client reporting. Skedulo covers each of those steps in one flow. ### Can Skedulo plan recurring cleaning routes around building access? Yes. Routes and shifts can be planned around service frequency, territory, crew capacity and the hours each building is open to cleaners. When a callout disrupts the plan, Tempo proposes coverage for a supervisor to approve. ### What happens when a cleaner calls out? Review available staff, site access, travel, and existing assignments before confirming cover. Tempo can help with the coordination using available records. Update the site assignment and follow up on any work still uncovered. ### Can Skedulo capture proof of cleaning for client reporting? Yes. Crews complete configured checklists and capture photos, notes and issues on site. Supervisors review completed work, missed tasks and exceptions before those records go into client reporting. ### How is Skedulo different from a janitorial management app? Coordinate recurring shifts, site visits, mobile tasks, and reviewed time records. Our Pulse Platform supports additional client, site, and service workflows, including operations that combine cleaning, security, and maintenance. Confirm specialist requirements during solution design. ### What happens when a cleaner's phone has no signal inside the building? Cleaners can keep working. Actions documented to work offline, such as job updates and notes, are saved on the phone and sync when the signal returns, with a banner showing the app is offline. Clock-in and other steps your setup relies on may need a connection, so test them in each building's dead zones before rollout. _Keep Exploring_ ## Explore related products, site programs, and use cases. ### Products - [Shift Scheduling](https://www.skedulo.com/product/shift-scheduling/) - [Frontline Mobile App](https://www.skedulo.com/product/mobile/) - [Forms & Checklists](https://www.skedulo.com/product/forms-checklists/) - [Messaging](https://www.skedulo.com/product/messaging/) - [Field Scheduling](https://www.skedulo.com/product/field-scheduling/) - [Tempo](https://www.skedulo.com/product/tempo/) ### Security & Facilities Programs - [Facilities Maintenance](https://www.skedulo.com/industries/security-facilities/facilities-maintenance/) - [Fire, Life Safety & Building Systems](https://www.skedulo.com/industries/security-facilities/fire-life-safety-building-systems/) - [Security Guarding & Patrol](https://www.skedulo.com/industries/security-facilities/security-guarding-patrol/) ### Use Cases - [Shifts & Rosters](https://www.skedulo.com/use-cases/shifts-rosters/) - [Inspections & Forms](https://www.skedulo.com/use-cases/inspections-forms/) - [Communication & Messaging](https://www.skedulo.com/use-cases/communication-messaging/) - [Task Management](https://www.skedulo.com/use-cases/task-management/) ## See Skedulo for contract cleaning. We'll explore recurring site work, staff cover, mobile checklists and client reporting. [Book a Demo](https://www.skedulo.com/book-a-demo/)