--- url: "https://www.skedulo.com/product/skedulo-intelligence/" type: "page" title: "Scheduling Optimization Software | Skedulo Intelligence" description: "Optimize schedules with Mastermind, build on the Pulse Platform with Forge, and use Mobile AI in the field or on shift." --- # Skedulo Intelligence ## AI for companies working on the frontline Optimize field and shift schedules, draft configurations from plain-language requests, and turn frontline updates into forms and work records. [Book a Demo](https://www.skedulo.com/book-a-demo/) ## Trusted by teams solving their hardest scheduling problems. - Achieve3000 - American Red Cross - Connexin - ECL Group - Mainmark - Rocket Fiber ## Meet Mastermind, Forge and Mobile AI. _Optimize_ ### Mastermind Optimize field and shift schedules around your priorities and constraints, or compare ranked options for an individual allocation. _Illustration: A light isometric line drawing on a pale grid: a map plate with a street grid, twelve job pins and grey routes wandering every street over each other, a jumbled crew schedule on its front and the violet Mastermind mark on the depot roof. A violet line sweeps the map; dashed alternative routes flash and fade as each crew's options are weighed, then three violet routes draw out along the streets, each round its own blocks, the jobs snap into neat lanes, and travel a day falls from 1 h 59 to 1 h 08._ _Build_ ### Forge Forge drafts configurations and features from plain-language requests for your team to review and test before release. _Illustration: A light isometric line drawing on a pale grid: a document marked Site_SurveyV4 and PDF stands beside an empty form headed Site survey with the orange Forge mark. An orange line reads down the document and four of its lines are highlighted; one by one a field lifts off each highlighted line - Site name, Hazards, Photos, Sign-off - and lands in the form marked with a plus, a fine orange thread tracing it back to its line. An orange Review tag lands on the form._ _Work_ ### Mobile AI Use voice or text to interact with Mobile in the context of a job or shift, including forms, status updates and readings. _Illustration: A light isometric line drawing on a pale grid: a phone lying flat shows a service report, its mic the blue Mobile AI mark sending out rings, and a speech bubble above reads: Pressure's at 62, strainer refitted, Helen's signed off. The words 62, refitted and signed off light in blue and fine blue threads run from each to its row; a pressure gauge beside the phone swings to its reading and a line runs from it to the pressure row as the rows tick: 62 PSI, Refitted, Signed._ _Works with Tempo_ ## Work alongside Tempo. Tempo helps schedulers and dispatchers review the day, prepare decisions and follow up. It can use Mastermind to compare scheduling options as part of that work. [Meet Tempo](https://www.skedulo.com/product/tempo/) _Scheduling intelligence_ ## Optimize an assignment or a whole schedule. Balance your operating priorities with worker availability and the requirements of the work. _Multi-job Planning_ ### Field Optimization Optimize jobs and resources together across your field schedule, accounting for skills, availability, and travel. _Rostering_ ### Shift Optimization Fill and allocate shifts based on worker eligibility and availability, while applying your policies and agreement requirements. _Recommendation_ ### Suggest Get ranked recommendations for an individual scheduling decision, using your optimization objectives, recipes, and constraints. _Routing_ ### Route Optimization Optimize route assignments and stop order using travel estimates, historical traffic patterns, and configured vehicle and service requirements. _Monitoring_ ### Rules & Exceptions Evaluate changing conditions against scheduling rules and flag warnings or exceptions that need attention. _Customization_ ### Intelligence Extensions Extend optimization with objectives, constraints, relationships, and scoring logic specific to your operation. _Skedulo Intelligence: Mastermind_ ## Your objectives, built into the schedule. Choose the objectives and constraints in your optimization recipes. Mastermind uses them to optimize large field and shift schedules or rank options for one allocation. Add rules and business-specific logic to reflect how your operation works. _Illustration: Mastermind optimization results showing computed routes across a field schedule_ _Forge_ ## Tell Forge what you want to build. Describe a configuration change or feature in natural language. Forge drafts it on the Pulse Platform for your team to review and test. _Illustration: Skedulo's Forge AI panel on a hatched ground. Dana Pruitt asks for a Crew roster page from scratch - a template listing Resources with the Job board panel and Crew availability below, the page at crew-roster, an entry at the end of the Main navigation. Forge works on it - reading the configuration, working through the request - then proposes three changes in field-ops: a new template, a new page, Main changed, each with its added and removed lines. Apply 3 changes is pressed: green ticks, each row Applied, Revert in its place._ _Mobile AI_ ## Work in your own words. Use voice or text to interact with Mobile while working in the field or on shift. Mobile AI uses the available work context to help complete forms, record readings and update progress. _Illustration: Skedulo mobile service report on an iPhone on a hatched ground, the phone cut off at the bottom: JOB-4821 at Pioneer Health Systems, In progress, with Mobile AI under its mark at the top. The technician holds the mic and her words stream in - pressure test passed at 62 PSI, cleaned and refitted the strainer, Helen signed off, job's done. She lets go and each answer lands in the form, marked: test pressure 62 PSI, in range; the strainer item ticked; signed off by Helen Pryor; the job status moved to Complete - 4 updates from what you said._ ## How Mainmark digitized scheduling. - **Before** - Paper-based scheduling across spreadsheets and whiteboards. - Multi-day work involving several resources. - **With Skedulo** - Integrated sales and operations processes. - Better visibility across the business. - **Outcome** - Less paper-based work. - Better visibility for the team managing the operation. > The business needed to move from paper-based processes to digital processes... We decided to go digital to both become more efficient, and do more with less. > > — Kimberley Bradbury, Salesforce Platform Manager at Mainmark - **90%** — reduction in paper-based work [Read Story](https://www.skedulo.com/customers/mainmark/) _Related Products_ ## Explore Skedulo. ### Products - [Field Scheduling](https://www.skedulo.com/product/field-scheduling/) - [Shift Scheduling](https://www.skedulo.com/product/shift-scheduling/) - [Frontline Mobile App](https://www.skedulo.com/product/mobile/) - [Forms & Checklists](https://www.skedulo.com/product/forms-checklists/) - [Messaging](https://www.skedulo.com/product/messaging/) - [Analytics](https://www.skedulo.com/product/analytics/) - [Tempo](https://www.skedulo.com/product/tempo/) ### Industries - [Healthcare & Human Services](https://www.skedulo.com/industries/healthcare-human-services/) - [Home Services](https://www.skedulo.com/industries/home-services/) - [Energy & Solar](https://www.skedulo.com/industries/energy-solar/) - [Telecommunications](https://www.skedulo.com/industries/telecommunications/) - [Security & Facilities](https://www.skedulo.com/industries/security-facilities/) - [Manufacturing & Light Industry](https://www.skedulo.com/industries/manufacturing-light-industry/) - [Public Sector](https://www.skedulo.com/industries/public-sector/) - [Retail & Hospitality](https://www.skedulo.com/industries/retail/) ### Use Cases - [Field Service](https://www.skedulo.com/use-cases/field-service/) - [Installation](https://www.skedulo.com/use-cases/installation/) - [Home Appointments](https://www.skedulo.com/use-cases/home-appointments/) - [Shifts & Rosters](https://www.skedulo.com/use-cases/shifts-rosters/) - [Time & Attendance](https://www.skedulo.com/use-cases/time-attendance/) - [Asset Management](https://www.skedulo.com/use-cases/asset-management/) - [Communication & Messaging](https://www.skedulo.com/use-cases/communication-messaging/) - [Inspections & Forms](https://www.skedulo.com/use-cases/inspections-forms/) - [Task Management](https://www.skedulo.com/use-cases/task-management/) ## Frequently Asked Questions ### What is Skedulo Intelligence? Skedulo Intelligence brings together Mastermind, Forge and Mobile AI. Mastermind optimizes schedules and ranks allocation options. Forge drafts platform configurations and features for review. Mobile AI supports voice and text interactions in the field or on shift, including forms, status updates and readings. ### What is scheduling optimization software? Scheduling optimization software builds or improves a schedule automatically around your priorities and constraints, such as skills, availability, travel, time windows and working rules. Skedulo's Mastermind can optimize a whole field or shift schedule at once. Its Suggest feature ranks worker and time options for a single decision, and the scheduler picks the one to apply. ### What does Shift Optimization consider? Shift Optimization can account for demand, skills, and availability when allocating workers. It also considers working hours, rest, shift patterns, fairness, and preferences, alongside the employment rules, awards, agreements, contracts, and policies your operation applies. ### Can Skedulo optimize routes using traffic? Yes. Skedulo Route Optimization can use historical traffic patterns to estimate travel times when planning routes. The traffic data and routing settings available depend on your configuration. This is different from adjusting routes using live traffic conditions. ### What is an optimization recipe, and can we add our own rules? An optimization recipe is a reusable set of settings that tells Skedulo how to build a schedule: which objectives to prioritize, how much each one matters, and which rules and constraints apply. For example, a recipe can prioritize reducing travel or balancing workloads. Optimization extensions add business-specific logic on top, and your Skedulo team can confirm how your requirements can be implemented. ### How is Skedulo Intelligence different from Tempo? Mastermind handles scheduling optimization, Forge helps teams build on the Pulse Platform, and Mobile AI supports frontline interactions. Tempo works alongside schedulers and dispatchers to gather context, prepare decisions and follow up through enabled tools. It can use Mastermind when a task needs scheduling calculations. ### What can Forge help my team build? Forge drafts configurations and features from plain-language requests. Your team reviews and tests the draft before release. ### How can frontline teams use Mobile AI? Workers can use voice or text in the context of their work, including completing forms, updating status and logging readings. Mobile AI draws on the job, checklist and safety details available to that worker. ## See Skedulo Intelligence at work. Explore Mastermind with a scheduling challenge, Forge with an application idea, or Mobile AI with the records your frontline teams complete. [Book a Demo](https://www.skedulo.com/book-a-demo/) [Explore AI at Skedulo](https://www.skedulo.com/platform/ai/)