---
url: "https://www.skedulo.com/resources/ndis-mobile-workforce-management-success-in-2018-2/"
type: "resource"
title: "NDIS - Mobile Workforce Management Success in 2018"
resourceType: "webinar"
date: "2018-03-08"
description: "Join Matt Fairhurst, CEO and Co-Founder of Skedulo, as he discusses the NDIS Customer Journey and how Service Providers can be successful in 2018."
lastmod: "2020-04-20"
---

# NDIS - Mobile Workforce Management Success in 2018

By Skedulo Team · 2018

Join Matt Fairhurst, CEO & Co-Founder of Skedulo, as he delves into the NDIS Customer Journey from a Mobile Workforce Management perspective.

The National Disability Insurance Scheme (NDIS) is on the continual roll-out in Australia. Your attention is in every direction right now, ensuring you're meeting hourly rates, managing cashflow, and attending to your Service Workers' needs. It's quite often we forget to focus our attention on the customer and what they require from you as an NDIS Service Provider.

Join Matt Fairhurst, CEO & Co-Founder of Skedulo, as he delves into the NDIS Customer Journey from a Mobile Workforce Management perspective, gain insight into:

- Key features of the NDIS in 2018
- Mapping your customer journey from contact to continual service
- Effectively aligning your Service Workers to your Participants
- How you can reduce your labour/service costs
- And more!

### Speaker:

#### Matt Fairhurst

##### CEO & Co-Founder

Matt Fairhurst is the co-founder and CEO of Skedulo, the leader in intelligent mobile workforce management. Matt is driven by the possibilities technology creates for the ever-growing mobile workforce. Through Skedulo, Matt seeks to improve the work lives of service employees so their days are more efficient, productive and enjoyable.

## Most popular resources

- [Digital Transformation 2.0: Equipping Your Business For a Next Generation Workforce](https://www.skedulo.com/resources/digital-transformation-equipping-your-business-for-a-next-generation-workforce/) — Whitepaper. Digital transformation may be the biggest buzzword of recent years. But, it could also be the single most important endeavor your business undertakes. As a deskless productivity platform, Skedulo has been purpose-built to help you achieve exactly this.
- [Sophisticated Scheduling Made Easy](https://www.skedulo.com/resources/sophisticated-scheduling-made-easy/) — Ebook. At Skedulo, we’re big believers in the power of scheduling to drive business results. Here’s how it helps your teams and your customers.
- [Orchestrate success: The role of digital technology in connecting your team](https://www.skedulo.com/resources/orchestrate-success-the-role-of-digital-technology-in-connecting-your-team/) — Ebook. Discover how the role of digital technology can connect your workers. In this eBook, we illustrate a better way to match the unique needs of each client with available resources and skills, a way to minimize missed appointments and double-bookings, and a smarter way to plan and coordinate assignmen…
