Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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Changing lives through community: a new initiative to inspire and empower young girls
Several years ago, Skedulo partnered with thought leader and founder of Girl Shaped Flames, Tanya Meessmann. We were excited to support the company’s innovative program which aims to inspire and empower young girls who wish to pursue a career in tech and similar fields. Skedulo became Girl Shaped…
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Faces of Skedulo: Jenny Gao
People are the heart of Skedulo, and success—for us, our team and our customers—is a collaborative effort. We are proud of our team's achievements and celebrate them every month with our Skedgend Awards. A Skedgend is a teammate who has been nominated by their peers for consistently demonstrating e…
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How To Drive Customer Satisfaction through Effective Field Service Management
As the landscape of the field service industry evolves, so do the barriers that often prevent mobile workers from delivering superior customer service. Field workers are the face of your business. They’re your most valuable resource in the battle to gain customer happiness and loyalty, but preparin…
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How Field Service Management Software Drives Productivity
Field workers are an invaluable resource for organizations that deliver services to customers outside of the ‘traditional’ office environment. These employees—also referred to as deskless or mobile workers—are responsible for traveling to multiple locations, providing excellent customer service, ca…
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How Improved Field Data Collection Drives Operational Efficiency
Most organizations with a field service component already understand the significance of leveraging data from the field. But they also know that capturing, storing, and analyzing that data is sometimes a huge hurdle, both for field workers and for the back-office employees who are tasked with synci…
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How to Support Outside Sales Through Effective Scheduling
An outside sales strategy can offer a business some unique advantages that an inside sales model just can’t promise. But increasing customer demands, a growing competitive landscape, and an inability to properly support field sales reps have threatened the success of many organizations with an outs…
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