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Skedulo

// Zendesk

Planning field visits from Zendesk?

Tell us how your support team arranges field visits. We'll review your Zendesk setup and confirm whether Skedulo can support the workflow you need.

Technician kneeling beside a washing machine checking job details on a phone

//Your workflow

Start with what needs to happen after the ticket.

Bring us your workflow so we can assess what is supported.

Booking the visit

Which ticket details does the field team need? Who books the visit? Show us how agents arrange visits today, including how they check availability and pass details to the scheduling team.

Dispatcher wearing a headset at a desk with a map and a color-coded schedule on two monitors, service vans parked outside

Closing the ticket

What should the support agent see when the work is finished? And where does booking slow your team down today?

Talk through your Zendesk workflow.

Tell us how tickets become field visits today and what you need to improve. We'll confirm whether there is a supported Skedulo approach for your team.