Privacy Policy

Updated 7 August 2018

Skedulo Holdings Inc. (“Skedulo”, “we”, or “us”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information we receive from users of our website (such as www.skedulo.com) and our products, services, and applications (collectively, the “Services”), or when you attend a Skedulo event or otherwise interact with us. This Privacy Policy applies to visitors of our websites and individuals registered for our Services (“Users”, “you”, or “your”), including Users who are provisioned an account by our customers (“Customers”). Your privacy is important to us. Please read this policy carefully to understand how we will collect, use, and disclose your information, and what choices you have with respect to your information.

Information We Collect From You and Why

We collect and use the following information to provide, improve, promote, and protect the Services:

  • When you register with us through the Services to become a Skedulo User, we will ask you for information relating to an identified or identifiable natural person (“Personal Data”). We may request you to provide Personal Data such as your name and email address. We collect information, including Personal Data, that you submit to the Services. Our Customer’s administrator (“Admin”) may also direct us to collect your phone number, home address, information about training or certifications that you may hold, your work availability, and other information. We use your Personal Data to provide the Services to you and our Customer and to administer your inquiries.
  • We collect Personal Data about your location if you are a User of our mobile application Services, including by GPS, IP address, or other information from your device or things near your device. The type of location data that we collect depends partly on your device settings. For instance, you may be able to turn your device’s location tracking on or off. We use your location to provide the Services to you and our Customer, and to improve the Services.
  • We also collect Personal Data that: (a) the Customer has provided to the Services directly or (b) that the Customer has provided to the Services indirectly through a third-party service. We may use this information to provide the Services to you and our Customer.
  • If you express interest in obtaining information about our Services, sign up for an event or webinar, provide our business partner with your information, or download certain content, we may require you to provide us with Personal Data such as your name, email address, address, phone number, title, company name, and other information. We use this information to promote the Services to you with Skedulo newsletters, marketing, or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications.
  • We may collect information from you in surveys that we may conduct in order to improve the Services.
  • We may accept financial and billing information in order to process your payment for use of the Services.

What Information We Collect From Devices and Usage and Why

We use typical tools and services, such as log files, cookies, pixel tags, and similar technologies to automatically collect information, which may contain Personal Data, from your devices while you navigate our Services or interact with emails we sent to you.

  • When you use the Services, we may collect information about the devices you use to access the Services, including IP address, browser or device type, operating system, the website you visited before the Services, and identifiers of your devices. We use this information to provide, improve, and protect the Services.
  • When you interact with our Services, we collect information about how you use the Services, including tracking Users’ activity in our Services. We use this information to provide and improve the Services, and to protect the Services. We may also provide the Customer’s Admin with this information.
  • We use cookies, tracking pixels, and similar technologies by working with our trusted third-party service providers, including Google Analytics, to provide, improve, protect, and promote our Services. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your username and password for future logins to the Services. Second, we utilize session ID cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by visitors and Users and web traffic routing on the Services. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Services and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Services. A tracking pixel is a unique identifier embedded in a website, online advertisement, or email. We use tracking pixels to understand how you interact with our websites and emails and helps us and our advertising service providers better promote our Services. We also use HTML5 local storage objects (“HTML5 LSOs”) or Flash local storage objects (“Flash Cookies”) to store content information and preferences. Our website does not respond to Do Not Track signals.

Your Choices

You also have choices with respect to technologies we use to automatically collect information as described below:

  • To find out more about how Google uses information when you visit a website that uses Google Analytics, please visit: https://policies.google.com/technologies/partner-sites.
  • For more information about cookies and how to disable them, please visit www.allaboutcookies.org. You may also find more information about how to control cookies and opt out of receiving tailored advertising from the Network Advertising Initiative’s Consumer Opt-Out or the Digital Advertising Alliance’s Consumer Opt-Out. You are responsible for choices you make regarding these mechanisms.
  • To learn how to manage privacy and storage settings for Flash Cookies, please visit the Macromedia site.
  • HTML5 LSOs can be managed using browser tools and settings.

How We Use Information

We collect and use the Personal Data described above in order to provide, improve, promote, and protect the Services, and to develop new products and services. We also collect and use Personal Data for our legitimate business needs. To the extent we process your Personal Data for other purposes, we or our trusted third-party service providers will ask for your consent. We may aggregate or de-identify information submitted to or collected by use of the Services so that the information does not identify you or Customer. This Privacy Policy does not restrict our use or disclosure of aggregated or de-identified information that complies with applicable law.

Information Sharing and Disclosure

We use your Personal Data as described below, but we don’t sell it to advertisers or other third parties.

  • If your User account was provisioned by a Customer, your Admin may have access and control over the information associated with your account. The Customer may have its own policies governing access and use of information in your User account.
  • Depending on a Customer’s settings and your choices, we will share certain information with other Users that are part of a Customer account.
  • Skedulo uses certain trusted third-party service providers to help us provide, improve, protect, and promote our Services. These third parties may have access to your information to perform services on our behalf and in compliance with this Privacy Policy. We will be responsible for the third parties we use to perform services on our behalf.
  • You may choose to share information while using the Services, including with our Customer (e.g., your schedule availability) [or other Users].
  • You or your Admin may provide a third-party service with access to your information. The use of such information by a third-party service will be governed by the third-party service’s privacy policy.
  • We may share your information, including Personal Data, with Skedulo’s affiliates to provide, improve, protect, and promote the Services, or communicate with you.
  • We may disclose your information to third parties if we determine such disclosure is reasonably necessary to: (a) comply with applicable law, regulation, legal process, or government request, (b) protect any person from death or serious bodily injury, (c) prevent fraud, abuse, or security issue of Skedulo or other users, and (d) to protect Skedulo’s or its licensors’ rights, property, safety, or interest.
  • We may also disclose or share your Personal Data with your consent.

Business Transfers

Skedulo may sell, transfer or otherwise share some or all of its assets, including your , in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.

Data Modification, Deletion, and Retention

You may review, correct, amend, or delete the Personal Data provided to Skedulo by contacting us or by accessing the “Settings” menu on the Services. If you would like to delete your record in the system, please contact us at privacy@skedulo.com with a request that we delete your Personal Data from our database. If your User account was provisioned by a Customer, the Customer is a “data controller” of your information, and if you seek to correct, amend, or delete data associated with your account, you should direct your requests to the Customer. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Security

Skedulo is very concerned about safeguarding your information and has implemented security measures to help protect against the risk of unauthorized access and disclosure of information under Skedulo’s control. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your, we cannot guarantee its absolute security.

For more information, please see our Security Policy.

International Transfer

Information that we collect from you, will be transferred to, stored at, and processed by us, our affiliates, and other third parties in countries outside the European Economic Area, including, but not limited to, the United States and other countries, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Service, you agree to this transfer, storing, and processing.

Skedulo complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Skedulo has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Skedulo commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Skedulo at:

privacy@skedulo.com

Skedulo has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim  for more information or to file a complaint. The services of JAMS are provided at no cost to you. In some cases, you may be able to invoke binding arbitration. Skedulo is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Links to Other Websites

Our Services may contain links to, or interoperate with third-party services. When you click on a link to any other website or location, when you or the Customer provides a third-party service with access to information in your account, such third-party may then collect or access information from you or Customer. The use of such information, including Personal Data, by the third-party service will be governed by the third-party service’s privacy policy. We have no control over, do not review, and cannot be responsible for, these third-party services. We encourage you to read the privacy policies of every website you visit and every third-party service you use.

Our Policy on Children

The Services are not directed to individuals under 13, or a higher age depending on your jurisdiction (“Required Age”). If Skedulo becomes aware that a child under the Required Age has submitted information to us, we will delete the information. If you believe that we may have any information from a child under the Required Age, please contact us at privacy@skedulo.com.

Modification of Privacy Policy

Skedulo may modify this Privacy Policy from time to time. The “Last Updated” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the website. Your use of the Services following these changes means that you accept the revised Privacy Policy.

Contacting Us

If you have questions about this Privacy Policy, please contact us at privacy@skedulo.com or at our mailing address below.

Skedulo Holdings Inc.

548 Market St #80360

San Francisco, CA 94111