Skedulo Services

Support your business with Skedulo’s skilled and passionate Customer Success team as you transform how you manage your mobile workforce. Drive more value from Skedulo’s powerful and flexible mobile workforce management platform with the support of a world-class Customer Success operation.

Knowledgeable

Gain deep knowledge about Skedulo’s Deskless Productivity Cloud platform, best practices, and industry use-cases.

Responsive

Receive prompt attention and responses to your questions, challenges, and victories.

Supportive

Get guidance and support throughout training, adoption, and ongoing use so your organization remains competitive.

Proven

Benefit from our seasoned team that has implemented Skedulo efficiently into the tech stacks of more than 150 customers.

Deskless Productivity Cloud Consulting & Implementation Services

Skedulo’s proven methodologies ensure you have a successful implementation and seamless tech stack to support your business objectives.

Working with your leadership, subject matter experts, and end-users, Skedulo’s team will scope, design, and execute a solution strategy that solves the real problems your business faces and maps to your requirements. Skedulo’s Deskless Productivity Cloud architects, project managers, developers, and quality analysts support you each step of the way.

Discover and Plan

Our Skedulo experts work with your team to define a high-level solution that’s tailored to your business needs. The resulting Statement of Work (SOW) becomes the project’s detailed roadmap for success.

Build and Test

Armed with expertise in your specific needs, a Skedulo team builds your solution on Salesforce or our independent platform. We keep your team informed and the project on track with professional communication and collaboration.

Confirm and Train

We then complete the solution build with feedback from User Accepted Testing (UAT) and customer approval. Next, the Skedulo team supports you through training and change management.

Deploy and Go Live

A successful “go live” is what drives Skedulo’s passionate implementation team. After completing a carefully managed and documented process, we continue to support you through adoption.

Ongoing Mobile Workforce Management Software Support

Skedulo’s dedicated Customer Success team helps you continue to get the most value from our Deskless Productivity Cloud platform after you go live. After a careful handoff from your implementation team, your customer success manager guides you through optimizing your mobile workforce management software with Skedulo.

Communication and training on new features
Best practices for your Skedulo instance
Thought leadership relevant to your use case
Account management with regular customer health checks
Escalation for Technical Support
Marketing and other partnership opportunities with Skedulo

Support for Every Skedulo Deskless Productivity Cloud Customer

Support is included with every Skedulo license purchase, with clearly defined response times for requests. Additional support packages are available for every level of need. Every Skedulo customer has 24/7 access to the online Support Portal where you can submit tickets and search the knowledge base for fast and simple access to the answers you need. The Portal offers downloadable resources and training guides as well as explanatory videos of product features. Learn more about our support package.