How does the pricing work?
Skedulo solutions are available to purchase on an annual subscription basis, with a minimum one-year commitment. Most of our products are licensed and priced per-user, per-month.
Can I just pay for the web app and not the mobile app?
Skedulo is designed to support both the schedulers and deskless workers who operate with your end-customers, which requires the web app and mobile app for full, end-to-end functionality. For Skedulo customers who build their own mobile app, there is a set of Skedulo APIs that can be used to operate on this model.
What happens to the price if most of my mobile staff are casual/part-time workers?
We recognize that the the mobile workforce is not always one-size-fits-all. Our consultative sales team works with each customer to price a solution aligned to their business’s unique requirements.
How much does integration cost?
Skedulo offers pre-built integrations with a number of systems including payroll, award interpretation, HR, CMBD, CRM, and Financial systems. Our Sales Team can provide more details about your integration scenario.
Mobile App Capabilities
Is the mobile app offline capable?
Skedulo recognizes the importance of providing the proper resources and tools to deskless workers, regardless of their ability to connect online. The Skedulo mobile app enables automatic data syncing, even offline, so that key details are never lost in the field.
Getting Started with Skedulo
Does Skedulo help with the rollout?
The Skedulo team has a pre-built onboarding package designed for new customers to get up and running quickly, with the help of our Customer Success and Delivery teams. Skedulo also offers a professional services team who specializes in more complex implementations.
How long does it take to get Skedulo up and running?
There are a variety of factors that affect the length of ramp-up time. For example, a Skedulo rollout using the core product ‘out of the box’ may take a matter of days, while a deployment for a larger enterprise (including setup integration with other systems or websites) may require a lengthier, multi-stage process. Our Solution Architecture team assists with any detailed scoping for complex implementations to ensure you have a successful deployment.
Where is your support based?
The Skedulo Technical Support team is spread around the world so that we can serve customers of all sizes and use cases. You’ll be backed by Skedulo experts, including full-time staff members who are physically based out of the following office locations: Brisbane, Australia; Ho Chi Minh City, Vietnam; San Francisco, USA; and London, UK.
Which languages does Skedulo support?
Your language preference can be determined in your web or mobile app’s detailed product roadmap. Skedulo supports multilingual web (end-customer facing) booking grids as a custom extension delivered through our Services Team.