Simple scheduling designed for complexity in the field
The tools traditionally associated with the field service industry are simply no longer sufficient for most businesses. Home services and healthcare, training, utilities, and construction have all changed, but the tools to manage them have stayed the same. Mobile work can last an hour or it can span weeks, often with very little lead time for either. The needs in the field are just too complex to be managed in spreadsheets or with outdated tools.
When you have deskless workers in the field, you need Skedulo for mobile workforce management.
Help your mobile employees work efficiently
Skedulo helps you cut down on rework and redundancy by dispatching mobile employees exactly where and when they are needed. Our intelligent staff scheduling platform factors in travel time, requirements of the job, and other factors so you know your deskless workers are making the most of their time.
The Skedulo mobile app connects you with your employees in real-time, no matter where they are. Use the app to share updated schedules instantly, ensuring your workers arrive on time with everything they need. The Skedulo mobile app also has offline capabilities, improving the employee experience by providing secure access to key information in the field.
Control costs and streamline your field operations
The Skedulo platform is designed to simplify your field work, as well as your back office. Skedulo’s intelligent reports enable you to analyze your field service productivity and avoid overstaffing (or understaffing) at critical times. Our robust reports help you identify trends that may impact customer service either today or down the road.
Skedulo integrates seamlessly with Salesforce, Zendesk, and ServiceNow, helping you make the most of your customer data. Jobs can be scheduled directly from your CRM, or information can be synced to reduce rework and redundancies for your back office employees.
Customer case studies
Collect information straight from the field
With Skedulo, workers in the field can securely capture photos, field notes, surveys, signatures, and more during customer appointments. Easily meet industry compliance requirements, and sync information directly with your CRM.
Skedulo also helps your back office organize and track field information—without the need for paper, spreadsheets, or other manual scheduling tools. Simplify your invoicing and sales processes with a centralized location for customer data gathered from the field. All field notes are captured and tracked, allowing you to automate certain tasks and improve administrative efficiency and productivity.
