Skedulo Intelligent Mobile Workforce Management

The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.

Employee Retention: What It Means and How to Improve It

Employee retention is a perennial concern for any organization. At any given time, there’s at least some portion of employees who are considering quitting. In fact, according to Gallup, 51% of workers are open to leaving their current jobs, and only 25% would highly recommend…

How to Manage Highly Complex Field Service Work

Field service is a $4B industry and growing, and it includes a huge variety of services. The most complex field service work requires careful coordination and highly skilled workers. And the larger the field service operation, the more its systems and teams must work together…

How AI Will Transform Field Service

Artificial intelligence (AI) and automation have the power to change field service for good. But how exactly will that happen? Field service automation is the use of technology to minimize repetitive tasks and streamline field service operations. Field service AI takes this a step further:…

What Do Field Service Techs Want in a Mobile App?

The day-to-day interactions between field service technicians and customers are incredibly important. The field service tech may be the only one from the company who meets the customer in person, and they directly represent the company’s service quality and expertise. They play a crucial role…

Exciting New Features Inspired by Customer Feedback

At Skedulo, one of our core values is being ‘customer driven’. So when customers provide us with feedback, we listen. Customer insights have been invaluable to bringing new and exciting innovations to our Deskless Productivity Cloud, and this recent launch is no exception. Today we’re…

How a Contingent Workforce Drives Revenue Growth

The past 10-20 years have brought a massive increase in contingent work. Experienced workers are retiring, technology has advanced to enable more flexible work patterns, and economic trends have encouraged more gig work. Contingent work provides new flexibility to workers and a way to bridge…

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