The Global Frontline Experience Summit
Time: November 12, 2020 8am-4pm in Pacific Time (US and Canada)
We know that awesome customer experience starts at the frontline. We also know that delivering that experience has become more challenging than ever before.
And that’s why we’re co-hosting the first Global Frontline Experience Summit, a one day virtual event for operations, marketing, customer experience, and people leaders committed to advancing the frontline work experience through technology and world-class operations.
You’ll have the chance to learn from other frontline leaders and talk to your peers about how they’re approaching common challenges:
- Creating a top notch culture for your frontline teams
- Driving consistent delivery of experience at scale
- Attracting and retaining top frontline talent
- Connecting the frontline to the bottom line.