Field Workforce Management Software

Trusted by teams coordinating frontline work.

//Who it's for

Skills, availability and assignments on one worker record.

A worker record that's out of date can put the wrong person on a job or shift. Workforce planning managers, schedulers and workers each keep part of it current, so coverage figures, matches and offers all draw on the same details.

Two colleagues looking at a laptop in a meeting room

Runs the operation

Workforce planning manager

See coverage, usable capacity and credential gaps by location, role or skill.

With Skedulo

Integrations can share worker, schedule and approved-time records with HR and payroll systems.

Explore workforce leadership

Staff member checking a tablet by the elevators, one hand on a wheelchair

Plans the work

Scheduler

Compare recorded skills, credentials and availability with each job's or shift's requirements.

With Skedulo

Flag missing or expired qualification information for review before confirming.

Explore scheduling and dispatch

Technician using a tablet beside an open fridge

Does the work

Mobile worker

Submit availability and respond to eligible offers through Skedulo Mobile or web.

With Skedulo

See your shifts, jobs and appointments in one place.

Explore frontline work

//One Workforce Operation

Plan field work and shifts around the same workforce.

Use worker profiles and availability information when planning field visits, site-based shifts, or roles that include both.

Field work

Match people and crews to jobs and appointments using skills, credentials, availability, territory, location, travel, workload, and continuity.

Shift work

Build coverage around roles, skills, credentials, availability, contracted or target hours, preferences, and demand at a location or service.

Hybrid operations

Review shifts, visits, activities, and travel against shared worker availability to identify potential conflicts across assignments.

//Tempo

Review staffing options with Tempo.

Ask Tempo about staffing requirements, compare allocation options and review changes with your team. The records and actions available depend on your setup.

Meet Tempo

Credential nearing expiry

Check assignments that require the qualification and arrange renewal follow-up or replacement coverage.

Gloria Benitez's certificateWard B

Gloria Benitez's certificate expires Fri 28 Mar

Automation : Credential expiry

CreatedSun 2 Mar, 9:00 AM 26dto expiry

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Watching until Sun 16

Complete

Seed prompt · from the issue

Gloria Benitezresource holds an Advanced Life Support certificate that expires on Fri 28 Mar.
She is night in charge 4 times after that, from Sat 29 Mar.
A Ward B night in charge must hold a current Advanced Life Support certificate.

ThinkingChecking what her certificate covers

Thought for 3s

Her certificate runs out before four of her nights in charge. There's no context on this yet, so let me build it.

Gathering context

Context generated· 3 sources

Reading her credentialsAdvanced Life SupportReading the rosternights from Sat 29Checking how she likes to be reachedApp message, email

Renewing is hers to book. I'll remind her by app message and email, then watch for the new certificate.

Recommended planHigh confidence

Get Gloria's certificate renewed before Fri 28 Mar

What happens

1Remind Gloria to renewapp message and email, today

2Watch for her new certificateeach morning for 2 weeks

3If it isn't in by Sun 16 Maralert you, and remind her again

Edit planStart plan Started at 9:06 AM

Writing to GloriaHer expiry, her nights, where to upload

Wrote to Gloria· app message and email

Reminder

App message · Email

To

Gloria BenitezRegistered Nurse · Ward B

Subject

Your Advanced Life Support certificate expires Fri 28 Mar

Message

Hi Gloria, your Advanced Life Support certificate expires on Fri 28 Mar, before your nights in charge from Sat 29. Please book your renewal and upload the new certificate in the app. Thanks, Ward B scheduling

Sending by app message and email Sent by app message and email · 9:07 AM

Setting a watch on her credentialsA check each morning until Sun 16 Mar

Watching for her new certificate· until Sun 16 Mar

Watch · certificate renewal

Sun 2 - Sun 16 Mar

2345678910111213141516

Each morning I check her record for the new certificate.

It's uploadedI check it, close the issue and let you know

Not in by Sun 16 MarI alert you and remind Gloria again

Gloria has the reminder. I'll watch for her new certificate until Sun 16 Mar, then alert you and remind her if it isn't in.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms2

Gloria Benitez evidence

Task · priya-renewal

Plan

i

0 of 31 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 9:06 AM

Get Gloria's certificate renewed

Remind Gloria to renewWritingSendingDone

Watch for her renewalSetting upDay 1 of 14

Alert you if it isn't inSun 16 Mar

Advanced Life SupportLevel 2 · No. 2024-48213

Expiring

26days left

Issued 29 Mar 2024Expires 28 Mar 2026

Holder

Gloria Benitez

Reach her by

App messageEmail

Nights after it lapses

i

4 nights

Ward B · 10:00 PM - 7:30 AM · in charge

Sat29 MarSun30 MarThu3 AprFri4 Apr

Each needs current Advanced Life Support

ContextComms

New issue

Gloria Benitez's certificate expires Fri 28 Mar

Advanced Life Support · Ward B · just now

//How it runs

Workforce records that inform every assignment.

//Workforce Readiness

Qualified for the work. Available for the assignment.

Both matter when allocating a job or shift. Compare recorded qualifications and availability with assignment requirements, and flag missing or expired information for review.

Assignment eligibility

Compare recorded skills, credentials, and availability with the requirements of the work.

Qualification gaps

Flag missing or expired qualification information and other gaps for review.

Current work records

Record time, completion, and exceptions so coordinators can review the result.

//Resource Profile & Capacity

Workforce capacity, with the detail behind it.

An available hour only helps if the worker has the required skills. Review roles, qualifications, team membership and existing assignments when assessing capacity.

Worker identity, role, manager, and team

Recorded skills, qualifications, and expiry dates

Work locations, territories, and crew membership

Working patterns, availability, and time off

Available hours compared with scheduled work

//Match & Schedule the Right Unit

Individuals, crews and equipment in the same plan.

Define the required roles, skills, duration, and location. Use configured matching rules to compare suitable people, crews, or equipment, with review where the assignment requires it.

Required roles, skills, duration, and location

Configured eligibility and matching criteria

Individual, crew, and equipment assignments

Manager review for exceptions and consequential changes

//Mobile & Worker Participation

Availability and offers, managed by workers.

Workers can review assignments, submit availability and respond to eligible offers through Mobile or web. Request and approval steps are configured for their role.

See a current view of shifts, jobs, appointments, activities, and changes

Submit unavailability or other schedule inputs directly

Respond to eligible work offers

Get updates, broadcasts, and work-specific messages in context

Log time, travel, completion, and exceptions from the field or the floor

//Completion

Actual work, compared with the plan.

Recorded job durations and travel show where the plan differed from the day. Review those differences and use them to inform future schedules.

Keep the planned assignment, recorded time, explanations, and review decisions together. Use those records to inform future schedules.

Time differences

Where work, travel, activities, or shifts differed from the plan.

Exception review

Route time or attendance differences to the appropriate reviewer with relevant assignment information.

Approved records

Send approved information to connected systems according to the integration.

Planning assumptions

Actual duration, travel, and exception patterns inform the next schedule.

//Systems

Connect workforce records with your existing systems.

Use integrations and APIs to bring relevant worker and job information into Skedulo, and share schedules, approved time, and work outcomes with connected business systems.

HRIS and identity

Worker identity, employment status, role, manager, and lifecycle changes.

Learning and credentials

Course, certification, license, or qualification data that affects eligibility.

CRM and service

Customer, case, work order, and service requirements tied to the assignment.

Payroll and finance

Approved actuals, time, cost, and billing context.

BI and data

Workforce, schedule, execution, and outcome data combined for analysis.

//Analytics

See where workforce capacity and demand differ.

Coverage

Filled, open, at-risk, and overstaffed demand by location, role, or skill.

Utilization and usable capacity

Booked or productive time against available and qualified hours.

Skills and credential gaps

Shortages, expiring qualifications, and demand that repeatedly goes unfilled across roles and regions.

Workload distribution

Compare recorded assignments, hours, and travel across the team to spot where the load isn't even.

Exceptions and recovery

Volume, age, cause, and resolution of callouts, eligibility failures, and schedule changes.

HealthStrong practitioner on a home care visit

HealthStrong doubled scheduling efficiency for several hundred practitioners.

50%

less time to schedule appointments, with a four-person team now managing 1,200+ appointments a week, a 30% increase

“With Skedulo, we have much more timely and accurate data about our practitioners and the time they spend in the field. We can ensure our contractual demands are met while also reducing revenue leakage.”

Chris Kalavas

Salesforce Development Lead, HealthStrong

Read Story

Before

Manual scheduling via Microsoft Access and multiple spreadsheets.
Schedulers relying on memory to match qualifications and language skills.

With Skedulo

Practitioners matched by qualification, gender, and language across the mobile app.
Appointment confirmations and required documents sent automatically.

Outcome

Time to schedule appointments cut in half.
A four-person team now manages 1,200+ appointments a week, a 30% increase.

//Related Products

Explore tools for workforce planning and delivery.

//Frequently Asked Questions

Field workforce management matches the people who do work away from a desk to the work itself. It uses their skills, credentials, availability and location, and the work's requirements. It covers planning shifts and visits, assigning people, crews and equipment, recovering when plans change, and using recorded time to improve the next schedule.

Schedulers use recorded skills and availability to allocate work. Workers can share availability, respond to offers, and see assignments on Mobile. Your team maintains the qualification and policy requirements, while configured integrations exchange relevant information with HR and payroll systems.

A visit may require a particular qualification or skill. Keep those requirements and the worker's recorded credentials available during allocation, and review missing or expired information before confirming the assignment. Your organization remains responsible for verifying professional eligibility.

Yes. Workers can submit availability or unavailability, respond to eligible work offers, and see their shifts, jobs and appointments on mobile or web. The exact request and approval steps depend on how your organization configures them.

Skedulo focuses on planning and coordinating frontline work. It can exchange relevant workforce, schedule, and approved-time information with your HRIS, payroll, and other systems through integrations.

Skedulo connects workforce information to the jobs, shifts, crews, and travel your operation needs to plan. Our Pulse Platform lets you add fields, related records, workflows, and more while integrating with the HR and payroll systems you already use.

Let's look at your workforce requirements.

Talk through the skills, locations and working patterns you need to plan around. We'll show you how those details shape allocation in Skedulo.

Book a Demo Explore Field

Manage your workforce and all its detail.

Skills, availability and assignments on one worker record.

Workforce planning manager

Scheduler

Mobile worker

Plan field work and shifts around the same workforce.

Review staffing options with Tempo.

Credential nearing expiry

Get Gloria's certificate renewed before Fri 28 Mar

What happens

Plan

Nights after it lapses

Workforce records that inform every assignment.

Qualified for the work. Available for the assignment.

Workforce capacity, with the detail behind it.

Individuals, crews and equipment in the same plan.

Availability and offers, managed by workers.

Actual work, compared with the plan.

Time differences

Exception review

Approved records

Planning assumptions

Connect workforce records with your existing systems.

HRIS and identity

Learning and credentials

CRM and service

Payroll and finance

BI and data

See where workforce capacity and demand differ.

Coverage

Utilization and usable capacity

Skills and credential gaps

Workload distribution

Exceptions and recovery

HealthStrong doubled scheduling efficiency for several hundred practitioners.

Before

With Skedulo

Outcome

Explore tools for workforce planning and delivery.

Products

Industries

Use Cases

Let's look at your workforce requirements.

Skills, availability and assignments on one worker record.

Workforce planning manager

Scheduler

Mobile worker

Plan field work and shifts around the same workforce.

Workforce records that inform every assignment.

Qualified for the work. Available for the assignment.

Workforce capacity, with the detail behind it.

Individuals, crews and equipment in the same plan.

Availability and offers, managed by workers.

Actual work, compared with the plan.

Time differences

Exception review

Approved records

Planning assumptions