// Skedulo Public Pages

Customer self-service, built on Skedulo.

Create branded booking pages, request forms and customer portals on our Pulse Platform. Connect them to your operational records so customers can manage appointments and check progress without calling your team.

Book a Demo

Shade & SillBlinds, shutters and shades

A Shade & Sill designer measuring a window

Free in-home design consultation

Free in-home design consultation4.9612 reviewsBook a consultation

FixwellAppliance Repair

A Fixwell technician checking a washing machine hose

No trip charge with any repair

Track your repair4.81,327 reviewsPick your return visit

8:46

LarkfieldHeating & Air

A Larkfield technician logging a condenser reading in a backyard

Fall furnace tune-up $89

Book your tune-up4.92,184 Google reviews

Furnace tune-up21-point inspection, clean and safety test $89~~$129~~

Choose a time

Book Thu, 10 AM - 12 PM

Booked - Thu 14 Aug, 10 AM - 12 PM

larkfieldair.example/book

New job8:46 AM

JOB-4892Furnace tune-up

Denise Albright, 1452 S Ogden St

Thu 14 Aug, 10 AM - 12 PM

Booked online

Teams using Skedulo.

More service. Fewer routine calls.

Serve

Online appointments

Customers can book or request a change through an experience built around your services and booking rules.

Capture

Service requests

An intake form can collect service requirements and create a record for scheduling or review.

Connect

Appointment updates

Approved customer changes can update the booking records your schedulers use.

Brand

Your brand throughout

Build the experience with your visual identity and language, from the first request to confirmation.

//Self-service booking

A booking page for your services.

Build a booking page that offers services, locations, and appointment times based on your availability and booking rules.

The page can collect service details, create the booking record and start your confirmation workflow. Schedulers receive the information entered by the customer, ready for planning and dispatch.

//Manage appointments

A change of plans, handled online.

Customers can request a new appointment time through a rescheduling experience built around your rules and current availability.

The implementation checks access to the appointment, booking eligibility and available capacity before updating the record. Requests outside your rules can be referred to your team for help.

//Guided intake

Intake that fits the service.

Collect service requirements before the appointment, with questions that adapt to the request and the customer's answers.

Build an intake flow for information such as site access, supporting documents, consent and accessibility needs. Validation can identify missing details before submission, with a route to your team for requests that need a conversation.

//Status & updates

Appointment status, without the phone call.

Create a status page where customers can check appointment details, preparation instructions and progress.

Choose which updates to share from Skedulo, including arrival details where available and follow-up information after the visit. The page presents the information your implementation makes available, in language your customers understand.

//Portals

Build a customer portal.

Give customers an online home for past visits, upcoming appointments, documents and more, with the actions you choose to make available.

A portal can bring appointments, contact preferences and service history into one experience. Each verified user should have access only to their permitted records and actions. The same approach can support partner or contractor portals, with access designed for each audience.

//Brand & accessibility

Your customers, your experience.

Design pages around your brand, your customers' language and the devices they use.

The implementation can accommodate regional dates and addresses, translated content and responsive layouts. Include accessibility requirements in the design and testing, from keyboard navigation and visible focus to clear form labels.

//Access & security

Access designed into the experience.

Customer-facing pages need controls for who can view a record or make a change. Those controls are part of your implementation.

Server-side identity checks, authorization and input validation protect the connection to operational records. Your implementation also needs controls for excessive requests and repeated submissions, with diagnostic details kept out of customer-facing errors.

//Behind the page

A customer request, connected to your operation.

Request records

A submitted request can create or update a Skedulo record with the customer's service details.

Customer stories.

86%

Increase in scheduling and dispatch efficiency

“We're able to make sound business decisions that better all parties involved...”

90%

Reduction in paper-based work

“For managers, daily dashboards give a helicopter view of what we have scheduled and...”

31%

Reduction in instructor underutilization

“Skedulo worked with us to create a customized solution that is truly plug-and-play...”

//Frequently Asked Questions

Skedulo Public Pages are web experiences you can build for customers and other people outside your internal Skedulo team. They connect to Skedulo records and workflows to support booking, appointment changes, intake, status updates, and portals.

Yes. You can build a branded booking page that presents services and appointment options based on your booking rules and availability. The page collects the required details and connects the booking to the relevant Skedulo record and follow-up workflow.

Yes, when those actions are included in your implementation. The workflow should verify access to the appointment and check the applicable booking rules before making a change. Rescheduling also needs to account for available capacity. Requests outside those rules can be directed to your team.

Access controls need to be designed into the implementation. Verify identity and permissions before displaying personal records or accepting changes, and validate requests on the server. The experience should expose only the records and actions intended for that user, with controls for excessive requests and repeated submissions.

Yes. Public Pages can be built with your visual identity, terminology, and customer journey. Language, regional formats, responsive layouts, and accessibility requirements should be included in the design and tested as part of delivery.

Yes. You can build a status view that presents relevant Skedulo information in language customers understand, such as confirmed appointment details, progress, and next steps. Which information appears, and when it updates, depends on the data and connections configured for that experience.

The public experience connects through server-side functions or APIs that check requests before reading or updating permitted Skedulo records. Those changes can connect to scheduling, notifications, automation, and mobile workflows, depending on how the experience is implemented.

No. Public Pages are web experiences for customers, partners, contractors, and other external users. The Skedulo mobile app is the authenticated experience frontline teams use to manage assignments and complete their work.

Let's build your customer experience.

Whether customers need to book a visit or manage an ongoing service, we'll help you shape the pages and the processes behind them.

Book a Demo

Customer self-service, built on Skedulo.

More service. Fewer routine calls.

Online appointments

Service requests

Appointment updates

Your brand throughout

A booking page for your services.

A change of plans, handled online.

Intake that fits the service.

Appointment status, without the phone call.

Build a customer portal.

Your customers, your experience.

Access designed into the experience.

A customer request, connected to your operation.

Request records

Workflow

Scheduling

Mobile assignments

Customer updates

Customer stories.

Explore Skedulo.

Products

Industries

Use Cases

Let's build your customer experience.

A booking page for your services.

A change of plans, handled online.

Intake that fits the service.

Appointment status, without the phone call.

Build a customer portal.

Your customers, your experience.

Access designed into the experience.