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Skedulo

Compatibility

This package version requires the following mandatory packages in place before installation:

  • Skedulo Core Package: 102.54+
  • Lumary: 20.3.9+
  • Enrite Care Services: 1.307+

What’s New

Region Base Template and Roster Replication

Region base template

When viewing work in the Scheduling Console and filtering it by Region, schedulers now have the ability to create base templates for regions enabling replication of future rosters.

Scheduling Console resource view with the Base Template, Replicate, Publish and Print Schedule buttons highlighted

Jobs that are in Pending Dispatched status, and Shifts that are not published (Is Draft = true), associated with the Region will be linked to the newly created template. Activities by design are not tied to regions, hence will not be linked to the region base templates.

Validations:

  • A region base template cannot be created at overlapping times with existing ones that are for the same region or an associated location that has the same region. This is to retain the 1:1 relationship of any specific jobs or shifts to a base template, reducing the risk of replicating the same jobs or shifts.
Error message: cannot create a base template overlapping existing ones for the same region or its locations
  • A base template cannot be created when it has the same name as the existing one.
Error message: cannot create the base template because its name duplicates an existing base template

How to create a Region Base Template ? – Watch Video

Base templates can be deleted in case they were mistakenly created following below steps:

  • Go to Base Templates
  • Find the Delete option on the record
  • Delete the record. This will automatically detach all the linked events from the base template.
  • The events (Jobs and Shifts) will still exist but will no longer be part of the Base Template. The jobs will need to be deleted individually if they are no longer required.
Base Templates list view in Salesforce with the row action menu open on the Delete option

To access an existing regional base template, find and select the template from the picklist.

Base Template button menu on the Scheduling Console with Create Base Template and Select Base Template options
Select Base Template dialog with a searchable list of base roster names

While inside a base template, creating any new events such as jobs or shifts with the matching region will automatically attach the events to the base template.

A region base template can be validated or replicated with the experience similar to the location base template. Jobs, Shifts that are linked to the base template within the template period are the records that will be validated/replicated. Activities again by design are not tied to regions, hence will not be linked to the region base templates and not an option for these processes.

Replicate Schedule dialog with base and new roster period dates and include jobs, shifts and resources options

How to replicate a Region Base Template ? – Watch Video

Replicating and validating a region roster

Instead of replicating the events from a region base template, schedulers can directly replicate those events that are on the current viewing roster.

The experience is very similar to replicating or validating events of a region base template. Select Replicate Schedule option as below.

Scheduling Console resource view with the Base Template, Replicate, Publish and Print Schedule buttons highlighted
Replicate Schedule dialog with base and new roster period dates and include jobs, shifts and resources options

Publishing a region roster

After the Jobs and Shifts are replicated into the new roster period, schedulers can now publish those events to the resources.

Scheduling Console resource view with the Base Template, Replicate, Publish and Print Schedule buttons highlighted
Publish Schedule dialog with From Date and To Date fields for the roster period

Publishing a roster results in:

  • The work between and including the new roster period dates will be published to the allocated resources, specifically:
  • The Jobs with Pending Dispatch status will be updated to Dispatched.
  • The Shifts that are marked as “Is Draft” will have this indicator removed.
  • A single notification will be sent to each resource with at least one allocated work item within and including the new roster period dates.
SMS telling a worker their roster has been published and their work is in the Skedulo mobile app
  • An email notification with details of the publication will be sent to Salesforce users registered with the nominated public work group.
Published Roster email summarising the roster period, region, resources, jobs and shifts with job statuses

Printing a region roster

Schedulers can print a region weekly roster.

Print Schedule dialog with region, start date and include jobs, shifts and ignore work status options

Jobs and Shifts that are associated with the region will be printed.

Printed weekly schedule table listing each resource's shifts and jobs by day

Feature flag

This set of region base templates and roster replication features is controlled under a setting:

  • Go to Setup
  • Find and open Custom Settings
  • Manage records of Skedulo Healthcare Scheduling Settings
  • Find and edit setting Region_BaseTemplate_and_Replication
  • Update value to True (show the buttons), False (hide the buttons). False is the default value.

Resource Calendar – Populating Scheduled Dates and Times when Completing Jobs

When completing a job from the Resource Calendar, the actual date and time fields are now pre-populated with scheduled dates and times.

Schedulers can still make changes to the values before confirming complete.

Complete Job dialog with actual start and end date and time fields

Issues Fixed

  • The issue has been fixed whereby job cards in the Timesheet Console were being shrunk down even though there are no overlapping and back-to-back jobs.
  • The issue has been fixed on the Scheduling Console whereby Resources were still displayed when filtering by an expired tag.
  • The issue has been fixed on the Roster Management Console whereby cancelled Group Event jobs were not showing, although the filter selected cancelled jobs to display.
  • The issue has been fixed whereby Apply to all function on jobs did not remove the duplicated JSI.

Important

Additional Install Component: If you are upgrading from version 1.139 or less this version of the AU Healthcare Package requires the installation of an additional component. Installation is required to enable certain core functionality

Refer to the AUHC Additional Install Component page for further details and steps to perform the installation.

Manual Installation Links

Sandbox: https://test.salesforce.com/packaging/installPackage.apexp?p0=04t8W000003FYBYQA4

Production: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t8W000003FYBYQA4

Please note: You must be a Salesforce Administrator to install this package.