Field service is essential to many types of work: healthcare, sales, utilities, maintenance, repair, cleaning, inspections, real estate, construction, and other B2B and B2C services. Field service automation is the use of technology, data, and centralized systems to streamline and improve field service operations. No…

The Skedulo Design & Research team conducted a survey in August 2023 to understand what customers expect and prioritize from their scheduling processes. Along the way, we collected several insights about mobile workforce scheduling and the technology that supports it.  For starters, it’s important to…

With excellent route planning, sales reps spend less unnecessary time on the road and more time in valuable sales conversations. Nearly one-third (29%) of sales reps said that making the sales process more efficient was a top goal in 2023, including reducing unnecessary steps and…

A streamlined operation is crucial for field service management success. Learn best practices and how the right tool can help you overcome operational challenges.