Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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How to Create a Sense of Belonging for Mobile Workers
Humans are social creatures. The need to feel like part of a group is strong, and that need extends to the work environment, too. Particularly since the COVID-19 pandemic put our social connections into sharp focus, companies have been working to ensure employees feel a sense of belonging at work.…
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Emerging Healthcare Technology: Opportunities and Challenges for Healthcare Providers
Several notable technologies are driving the future of healthcare. As these technologies become more advanced and more commonplace, look for healthcare providers, organizations, and methods of care to evolve alongside them. Emerging healthcare tech trends: Artificial intelligence (AI) Extended real…
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How to Improve Field Service Quality: KPIs, Action Plans, and Change Management
For field service workers, business is booming. The field service market share is expected to balloon from 5 billion to 8.5 billion between 2024 and 2029. That’s no surprise. Many sectors are relying more heavily on field service positions to address the ever-changing needs and demands of our socie…
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How to Improve Customer Retention in Field Service
Customer retention is vital for any business to stay afloat, particularly in industries that rely on field service workers. Not only do repeat customers keep revenue stable, it’s easier and more cost-effective to retain a current customer than it is to market to and capture a new customer. Plus it’…
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How Employee Scheduling Affects Revenue
When it comes to revenue strategy, employee scheduling matters more than you might think. Scheduling helps control operational costs, improve the employee experience, increase resource utilization, and improve customer interactions. With the right scheduling strategy—and some technology to support…
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Employee Retention: What It Means and How to Improve It
Employee retention is a perennial concern for any organization. At any given time, there’s at least some portion of employees who are considering quitting. In fact, according to Gallup, 51% of workers are open to leaving their current jobs, and only 25% would highly recommend working at their compa…
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