The Future of Home Healthcare
Home healthcare is growing at a rapid pace. In the U.S., employment in the home health sector is expected to add 700,000+ new jobs per year through 2031—growing three times faster than the healthcare industry as a whole.
What is driving this growth? What will the future look like? And how can home health providers handle this increased demand while continuing to provide high-quality patient care?
Read on to learn more about the drivers of growth, the challenges of home health, and the technologies enabling the future of home healthcare.
The Future of Home Healthcare Technology
The future of healthcare depends on reliable mobile health tech. Sometimes this is cutting-edge technology, like AR and VR tools that enable new types of staff training. And sometimes it is reliable, everyday technology to enhance staff skills, like a user-friendly smartphone app that home healthcare workers can use to record visit notes, reference safety checklists, and follow up on key tasks after the visit.
Here are some of the key tech trends and specific technologies to watch in the home healthcare space:
Technology trends in healthcare
There are several industry-wide tech trends affecting home healthcare:
Turning siloed tech into streamlined, integrated processes
In the past, technologies that are essential to healthcare operations—including EHR/EMR, HR, billing, imaging, and more—were siloed and lacked a way to communicate and share information among systems. As software platforms advance, healthcare organizations see the benefit of technologies that not only work, but work together. The future of home healthcare software is integrated, interoperable, customizable, and adaptable.
Addressing user experience issues with EHR systems
EHR systems are too often cumbersome, slow, or highly particular. As technology has advanced—specifically in home health, but also in everyday life—workers have higher expectations for the tools they use. The usability, functionality, and integrations of EHR and EMR systems will be a bigger priority for home health companies going forward.
Using healthcare data more consistently
Healthcare organizations generate huge amounts of data. Organizing, analyzing, and using that data requires a commitment to data analysis. Unfortunately, most data is not used to its fullest potential. Healthcare providers will invest more in the data infrastructure, specialists, and workflows to capture the right data and use it for decision-making and the personalization of care.
Home health tech on the rise
In addition to overall technology trends, there are specific technologies driving the future of home healthcare:
- Mobile medical equipment like portable ultrasounds, EKGs, and MRI machines support the growth of home health as a comfortable and effective environment for patient care. Mobile healthcare clinics also bring healthcare services to underserved areas and high-traffic areas where they can do the most good.
- Telehealth and virtual visits are made possible by advances in technology, increasing internet access around the world, and policy changes. For example, the Centers for Medicare & Medicaid Services (CMS) and insurance carriers in the U.S. expanded coverage of telehealth services in response to the COVID-19 pandemic.
- Remote patient monitoring (RPM) involves the use of sensors, wearable devices, and other at-home medical devices that collect and transmit real-time data to healthcare providers. RPM helps healthcare organizations monitor patient status and key data points—like blood pressure, heart rate, blood glucose levels, and falls—to improve communication and proactive interventions
- AI-powered tools are being applied to several functions of healthcare operations: AI optimization helps create and adjust staff schedules, generative AI supports financial decision-making and customer service, AI-assisted workflows automate recurring tasks like appointment reminders, and AI-enhanced claim scrubbing and data review tools reduce the rate of manual errors.
- Data analytics help healthcare leaders make sense of massive amounts of data. This includes clinical data at scale, which helps understand patient health outcomes and demographics. It also includes non-clinical data about employee scheduling, revenue, and payer mix, which helps improve overall healthcare operations.
How tech affects healthcare access
Software, mobile apps, clinical technology, and workforce tools are essential to the future of healthcare. What does that mean for people, health systems, and regions that lack this technology?
Large and financially secure providers can invest in new tech solutions more easily. But health systems in financial distress and underinvested areas may be unable to bear the costs of hardware, software, infrastructure upgrades, and maintenance required to leverage new technology. In some cases, virtual appointments and home healthcare services are an affordable way to expand healthcare beyond onsite capacity.
For digital transformation to be sustainable, it also needs a regulatory and insurance environment in which it can succeed. There are some positive signs in this direction: for instance, the Food and Drug Administration launched an extended reality program to improve the home environment for patients with diabetes in rural and lower-income communities. This pilot, and others like it, will further explore how technology can bridge healthcare gaps.
Going forward, look for home healthcare leaders to continue to invest in technology to achieve key goals:
- Improve patient health outcomes – use remote patient monitoring, integrated systems, and personalized care plans to improve health outcomes
- Improve healthcare operations – improve the efficiency and effectiveness of customer support, scheduling, IT, finance, and administrative teams
- Empower patients – improve patient engagement with patient portals, easy communication tools, and easy self-service scheduling
- Facilitate public health responses – use data at scale to predict, address, and monitor public health crises
- Improve worker retention – create an excellent employee experience to attract and retain skilled healthcare workers
Prepare for What’s Next in Home Healthcare
At the intersection of increasing demand, decreasing funding, and hospital consolidation, home healthcare is uniquely positioned to accommodate challenges the broader healthcare industry is facing. With a holistic approach that responds to a range of patient needs and risk levels, everything from primary care to skilled nursing can be delivered by mobile health workers in distributed care settings, taking the pressure off of centralized health systems.
Mobile workforce management technology will continue to bridge critical gaps in accessibility and equity by making electronic health data more user-friendly for patients and providers, streamlining and automating administrative tasks, and coordinating care and patient monitoring in real-time. Because this tech integrates distributed settings like telehealth, mobile clinics, and care at home, mobile health workers can ramp up faster to provide more care to patients in the settings they prefer.
To prepare for what’s ahead, explore the Skedulo whitepaper on hiring, retaining, and managing deskless caregivers. You’ll learn about the strategies being implemented in a range of fields including home healthcare, ABA and human services, and healthcare workforce development, and hear directly from providers about how they successfully attract and nurture a talented mobile workforce in a post-COVID world.