Deskless workers have been more productive thanks to new tools
Right now, half of all organizations claim deskless workers make up more than 10% of their total workforce.
As executives at these companies combat the effects of COVID-19, 85% believe their leadership team has successfully limited their deskless workers’ exposure to the virus, and 88% say they’ve implemented effective tools to help their field staff during this time.
The top tools these technology leaders have provided deskless teams with to combat pandemic-related challenges are those that enable staff to have virtual customer appointments (75%), message other internal staff (72%), and schedule appointments (63%).
As a result of these new tools, most technology executives say their teams’ productivity level has increased (43%)—or at least stayed the same (38%)—despite the pandemic.