Construction is a massive industry that drives economic growth around the world, accounting for 13% of global GDP. Construction companies are beginning to see the benefits of digital transformation—but the pace of change has been slower in construction than in other industries.  Some technologies, like…

Choosing the right software for your field sales team is a major decision. It needs to be a platform that sales reps will actually use—and it needs to work well for managers, schedulers, and IT teams, too. Read on to learn more about the buying…

The utilities sector faces unique challenges, and also unique opportunities, that can be addressed with smart scheduling tools.  The utilities that come to mind are often water, gas, oil, and electricity—but that is only the start. The utility industry also includes solar power, wind energy,…

Understanding the most recent field service trends (and what’s driving them) is crucial for remaining competitive. Learn what you should be looking out for.

Utilization rate is the percentage of time an employee spends on billable work out of all their available working time. A utilization rate of 80% means an employee spends 80% of their time on billable activities. The remaining 20% is spent on non-billable activities like…

Healthcare operations management is the process of overseeing, supporting, and improving all nonclinical functions of a healthcare organization. This includes managing the facility, overseeing the staff, controlling the budget, working with insurers and payers, implementing technology, maintaining compliance, and enabling internal communication and coordination. Healthcare…