Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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Field Service Efficiency: What It Means for the Frontline Workforce
Labor expenses are growing. Customer expectations continue to rise. Margins face sustained pressure. When mobile workers interact with thousands of customers every week, efficiency isn’t an abstract goal—it’s a critical part of growing the business and adapting to changing market conditions. At it…
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Field Service Automation: 5 Practical Applications
In the next three years, as many as 49% of workers will leave field service to pursue other opportunities. Why? Per the Service Council’s 2024 survey, they have difficulty engaging and advancing in their careers. They report their least favorite parts of the job are wading through admin work, hunti…
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The Future of Home Healthcare
Home healthcare is growing at a rapid pace. In the U.S., employment in the home health sector is expected to add 700,000+ new jobs per year through 2031—growing three times faster than the healthcare industry as a whole. What is driving this growth? What will the future look like? And how can home…
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ERP and Field Service Management: Why you need both
Managing a field service workforce can be a complicated balancing act, especially without the right tools. Many organizations with a field service component use an enterprise resource planning (ERP) system to support their field operations, service delivery, and overall workforce. But field servic…
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Field Service Perspectives: What We’re Hearing and Where We’re Going
As frontline work evolves, it’s critical to stay connected to workers, teams, and leaders in the field. Skedulo conducted interviews with Operations Directors, Field Operations Managers, Chief Operating Officers (COOs), and other professionals to understand the key projects, challenges, and trends…
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How To Support Field Work Crews and Teams: Challenges and Strategies
When it comes to field work, teams and crews carry out essential work on a daily basis. From construction crews and telecommunications installation teams to field research units and groups of surveyors, teams and crews often tackle some of the most complex and logistically challenging field work.…
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