Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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Mobile Data Collection: A Faster, Easier Way to Get the Job Done
From service technicians to healthcare professionals to contract workers, mobile workforce management has revolutionized the customer experience for businesses with employees out in the field. Today’s customers demand a fast and painless experience—no matter where they are—and if they don’t get it…
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How Home Services Providers Can Adapt to New Expectations and Tech
On-Demand Home Services Trends The customer is king, and no one’s giving up the throne anytime soon. Customer expectations—fueled by the transparency and speed of new tech—have been on the rise for some time. Customers are looking for a more simple, personalized, and user-friendly experience than e…
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Home Healthcare: A Fast-Growing Industry
Home healthcare services is the fastest growing industry in the United States, and it doesn’t show any signs of slowing down. Right now, the homecare industry includes around 417,966 businesses with an annual revenue of $96 billion. The U.S. Bureau of Labor Statistics (BLS) predicts there will be 1…
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How an Effective Employee Scheduling System Boosts Workforce Quality
Effective employee scheduling is important for any workplace, but when your workforce is mostly mobile, it’s absolutely crucial. Thoughtful scheduling makes employees happy, boosts productivity, reduces rework, and boosts the bottom line. But many managers don’t realize that effective scheduling ca…
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Do Your Mobile Workers Have What It Takes to Keep Customers Coming Back?
Every time one of your mobile workers interacts with a customer—whether it’s good, bad, or forgettable—your brand takes shape. These days, with so many ways to differentiate products and services, the customer experience becomes your brand. With so much riding on the customer experience, how do you…
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Managing Contractors and Mobile Employees in the Service Economy
Call it the gig economy, the service economy, or simply the rise of the freelancer, the idea is the same: the way we work has changed. Healthcare, construction, repair services, tech, engineering—the list of industries embracing contingent workers continues to grow. Gartner estimates that 40% of fi…
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