The National Disability Insurance Scheme (NDIS) is on the continual roll-out in Australia. Your attention is in every direction right now, ensuring you’re meeting hourly rates, managing cashflow, and attending to your Service Workers’ needs. It’s quite often we forget to focus our attention on the customer and what they require from you as an NDIS Service Provider.
Join Matt Fairhurst, CEO & Co-Founder of Skedulo, as he delves into the NDIS Customer Journey from a Mobile Workforce Management perspective, gain insight into:
- Key features of the NDIS in 2018
- Mapping your customer journey from contact to continual service
- Effectively aligning your Service Workers to your Participants
- How you can reduce your labour/service costs
- And more!
CEO & Co-Founder
Matt Fairhurst is the co-founder and CEO of Skedulo, the leader in intelligent mobile workforce management. Matt is driven by the possibilities technology creates for the ever-growing mobile workforce. Through Skedulo, Matt seeks to improve the work lives of service employees so their days are more efficient, productive and enjoyable.