As part of implementing a new solution, your colleagues will need to accept changes in the way they do their job. Some people are more naturally inclined to be open to change and improving processes, while others are not. Change management allows you to plan and execute change in a controlled way, so ultimately it’s a positive experience for your organization. But what are the steps involved with an organization adopting a new solution and how can you make this transition as seamless as possible?
Skedulo’s very own Emily Hay, Senior Project Manager + Salesforce MVP, and David Isaacs, Head of Design discuss change management and user adoption right from design through to implementation and ongoing support.
“From Ideation to Adoption: Maximizing User Adoption of Your Enterprise Software” explores the many areas to think about before adopting a new solution, including:
- The process of requiring a solution through to adopting one
- Where to begin when it comes to training a team on new software
- Handling ‘Murphy’s law’
- Making your software accessible to all employees
- Asset to leverage to help you on your way
- And more!
Senior Project Manager + Salesforce MVP
Emily is a Salesforce Women in Technology leader, Senior Project Manager and Salesforce MVP with over 8 years’ experience in development and project lead roles on the Salesforce platform, and 12 years’ experience in the technology industry. Emily is passionate about equality in all walks of life, and believes that the best way to build tech products and systems that people love is to deliver them with teams that reflect the communities we’re serving.
Head of Design
With over 12 years experience in design, David Isaacs has worked on projects from complex web applications through to commerce websites, mobile operating systems, and mobile applications. David leads the team of designers here at Skedulo and has a passion for tackling the difficult problems whilst supporting design talent and developing a great team.