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Everything we do at Skedulo centres on helping our clients achieve optimal management of their mobile workforce. We’re at the leading edge of the latest trends in mobile workforce management, deskless workforce productivity, and strategies to compete in an increasingly competitive global marketplace. Find out what we’ve discovered so you can reap the benefits of an agile, productive and hyper-efficient workforce…
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Mastering the Customer Journey
The most successful B2C businesses focus relentlessly on the customer experience. Whether it’s Amazon, Postmates, Lyft, or the next industry mover, these companies make it easy for customers to access their service and consistently deliver on the promises they’ve made. These companies drive expecta…
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What’s the Difference Between Mobile Workforce Management and Field Service Management?
Is mobile workforce management the same as field service management? Mobile work is a broad category, while field service is the specific subset. Most people incorrectly use “field worker” and “mobile worker” interchangeably. More importantly, though, is the distinction in what your business is try…
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Skedulo CEO Matt Fairhurst on the Challenges of Creating an Australian Tech Start-up
Being a tech startup in Australia can be tough. The geographical separation from the world’s software hubs, like San Francisco’s Silicon Valley, is a struggle on its own. Understanding where to go next and how to get there can be the biggest challenge of all. Matt Fairhurst, CEO of Skedulo, answers…
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Q&A: Leveraging Technology to Increase Visibility in the Field
Where Food Comes From coordinates independent inspectors who verify food quality and handling practices all over the nation. They visit producers, farms, and ranches to inspect plants, animals, methods, and records. Inspectors then compare all the information they collect against specific standards…
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Q&A: Greg Pino of NJRA on Leveraging Technology To Increase Mobile Workforce Efficiency
Today even a small business can run a complex field operation, service a significant portion of the market, and grow rapidly in a competitive sector like healthcare. That’s exactly what happened with the family-owned New Jersey Respiratory Associates (NRJA). In their case, all it took was a combina…
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The Rise of the 1099 Mobile Workforce
Don’t be frightened of the title. Even though it sounds like the trailer for a Hollywood blockbuster, the 1099 mobile workforce is real, and it’s a force for good. The structure of business is changing as field organizations swell in importance. More customers want services delivered at their home,…
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