Skedulo Intelligent Mobile Workforce Management

The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.

What is Workforce Visibility?
Every manager wants eyes behind their head, x-ray vision to peer through walls, and the ability to see into the future—but that’s a bit unrealistic. What about being able to be everywhere at all times, and know everything that is going on in your workplace every second of the day? In the context o…
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The Consumerization of Healthcare Experiences
The healthcare industry has, sometimes paradoxically, long taken a business-to-business approach to its operations. Drug companies marketed to physicians, insurance companies marketed to clinics, with the patient too often a passive character in the story. However, like many other industries, healt…
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Skedulo Introduces: Scheduling By Shifts
We are pleased to announce that Skedulo now includes scheduling by shifts as an out of the box capability! Many organizations schedule their mobile teams first by shifts, then add individuals and jobs to fill those blocks of time and ensure service coverage. Skedulo has already created shift and ro…
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Can Employee Scheduling Really Impact Revenue?
Employee scheduling matters more than you think. It doesn’t just affect the employee—it also affects your company’s bottom line. Consider this: The U.S. ranks 30th of 38 countries in work-life balance. Nearly 40% of American workers surveyed say that inflexible work hours and/or the ability to sche…
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10 KPIs You Should Be Tracking to Improve Workforce Visibility
One of the biggest challenges for a mobile workforce is keeping track of where, when, and how well your mobile workers are providing service. But choosing the right KPIs can make all the difference. “Workforce visibility,” a.k.a. a clear view of the makeup and daily activities of your workforce, is…
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How to Choose the Right Field Service Management Software
The driving force behind a successful field service business is cutting costs while increasing productivity. Field service management (FSM) software helps you do just that, and much more. The right software solution can help field service providers serve more customers with less overhead and simpli…
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