“If we see a leader seeing patients over a certain volume every week, we actually notify that leadership team to say there’s a high likelihood of imbalance and burnout,” said Megan Ambers, vice president of workforce strategy and human resources innovation at Amedisys. “So, being proactive, and using all of that data and insights, as well as supplementing with the pieces we know will help our caregivers see a career with the organization.”
Ambers, who is also Amedisys’ interim chief human resources officer, spoke on a recent webinar, “Shifting the Point of Care and Putting Worker Retention in Drive,” sponsored by Skedulo and moderated by Home Health Care News. Joining her as a panelist was Rebecca Rawlinson, senior manager of the healthcare vertical at Skedulo. A former home health caregiver, Rawlinson oversees the New Zealand and Australia markets.
Among the topics Ambers and Rawlinson cover in the discussion:
- How the pandemic has affected the home healthcare industry
- What Amedisys is doing to listen and cater to caregivers
- What the Australian government is doing to help home caregivers
- The role scheduling plays in worker retention
You can watch the webinar on-demand in the video player above.
Speakers:
- Megan Ambers, Vice President of Workforce Strategy & Human Resources Innovation, Amedisys
- Rebecca Rawlinson, Senior Manager of Healthcare Vertical, Skedulo
Moderator:
- Andrew Donlan, Editor, Home Health Care News
