Schedule store teams and reset work.

Match store demand with employee availability, skills, and preferences while giving staff more control over when they work.

Book a Demo

Trusted by teams coordinating frontline work.

//Who it's for

Reset work draws on department staffing.

Replenishment, fulfillment and service desks still need cover while a reset or promotion runs. Store managers review those commitments before assigning associates to project work.

Person holding a tablet in a wide store aisle while a crew moves fixtures

Runs the operation

District manager

See store status, completed tasks, overdue work and coverage risk across locations.

With Skedulo

Review stores behind on a reset or short on coverage, then arrange support.

Explore operations leadership

Person reviewing a shift schedule on a laptop in a store back office, the sales floor visible through a window behind

Plans the work

Store manager

Schedule shifts around departments, roles, hours, skills and availability, then assign reset tasks.

With Skedulo

See the effect on other departments before moving an associate to project work.

Explore scheduling and dispatch

Worker in an apron photographing an end-cap display with a phone

Does the work

Store associate

Capture forms, photos, notes and completion status from the store floor.

With Skedulo

Unfinished reset work can be reassigned or escalated to the district lead.

Explore frontline work

//How it runs

Store staffing, project tasks and district reporting.

//Tempo

Review store coverage with Tempo.

Compare staff and task assignments with Tempo, using the store records, actions and approvals enabled for your managers.

Meet Tempo

Back dock, Fri 7Harbourside

Third trailer at 5:00 AM: the back dock is one short

Automation : Advance ship notice from the distribution center

CreatedThu 6 Mar, 2:15 PM 14h 45mto the first trailer

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Step 3 of 3

CompleteDone just now

Seed prompt · from the issue

The distribution center added a third trailer of spring garden freight to tomorrow's 5:00 AM delivery.
At 2 Team Members a trailer, the back dock needs 6; 5 are scheduled.
The garden center reset is due Friday, and 3 registers open at 8:00 AM.

ThinkingChecking who can start at 5:00 AM without leaving a department short

Thought for 3s

One more on the dock at 5:00 AM. Let me find someone rested who won't leave the reset or the registers short.

Gathering context

Context generated· 3 sources

Reading the advance ship notice3 trailersChecking tomorrow's roster5 on the dockChecking hours and rest38-hour cap

Carol closes tonight and Kevin opens the coffee bar. Malik is off tomorrow, forklift certified and under his hours.

Who can be on the dock at 5:00 AM

hours this week with the shift

A Malik GrantRested, within 38hOff tomorrow · forklift certified · rested 36h

B Carol NgCloses tonight at 10:00 PM · short of 10 hours' rest 44h

C Kevin MaszarosOpens the coffee bar at 6:00 AM · no one to cover it 42h

Recommended planHigh confidence

Offer Malik the 5:00 AM dock shift, garden freight straight to the reset

What happens

1Offer Malik the 5:00 AM dock shiftby app message

2Add him to the receiving rosterFri 7, 5:00 AM - 1:30 PM

3Stage trailer 3 for the garden centerits pallets go straight to the reset

Edit planStart plan Started at 2:18 PM

Writing to Malik

Offered Malik Grant the shift· by app message

Tempo → Malik GrantResource · App message2:19 PM

Hi Malik, a third trailer lands at 5:00 AM tomorrow. Can you work the back dock, 5:00 AM - 1:30 PM? It keeps you within 38 hours.

Waiting for Malik

Malik GrantResource → Tempo · App message2:23 PM

Yes, I'll take it. See you at the dock door.

Updating tomorrow's receiving roster

Malik is on the 5:00 AM dock· six for three trailers

Staging trailer 3 for the garden center

Trailer 3 goes to the garden center· its pallets feed the reset

Malik makes six on the back dock for tomorrow's three trailers, and the garden freight goes straight to the reset.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms12

Fri 7 receiving evidence

Task · back-dock-third-trailer-fri7

Plan

i

0 of 31 of 32 of 33 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 2:18 PM

Six on the back dock at 5:00 AM

Offer Malik the 5:00 AM dock shiftWritingDone

Add him to the receiving rosterUpdatingDone

Stage trailer 3 for the garden centerStagingDone

Tomorrow's delivery

i

1 shortFully staffed

Back dock · Fri 7 Mar · Harbourside Store

Trailers3, was 2

First trailer5:00 AM

On the dock5 of 6 needed6 of 6

Departments at 8:00 AM

i

Fri 7 Mar

3 of 3registers open

4 of 4on the reset

2 of 2online orders

ContextComms

New issue

Third trailer at 5:00 AM: the back dock is one short

Advance ship notice · 3 trailers · just now

//Keep big store execution in motion

Keep store coverage and project work in view.

Plan department staffing, assign reset tasks, and see which stores need support.

Department staffing

Plan coverage by role, demand, and skill.

Resets and project milestones

Break resets and rollouts into assignable work.

Mobile completion records

Show photos, forms, and status from the store floor.

Revised store assignments

Review staffing and task assignments when department coverage or project requirements change.

Store-level reporting

Give district leaders completion and risk visibility.

Scale a large-format retail program without losing staffing visibility.

Hundreds

of retail locations staffed with live attendance visibility

“We're in hundreds of stores across the US, so we needed a tool so that we could see where our solar advisors were and whether they were checked in. Attendance is very important to maintaining those retail partnerships.”

Ellen Jokerst

Retail Scheduling Coordinator, Sunrun

Read Story

Before

Manual scheduling for retail staff across large-format stores.
No visibility into who was staffed or checked in.

With Skedulo

Automated, scalable staffing across store locations.
Real-time visibility into attendance by store.

Outcome

Better understanding of the right person, right store.
Stronger retail partnerships through kept commitments.

//Frequently Asked Questions

Record the reset tasks and staffing needed, then review them alongside department coverage. Managers can assign owners and review outstanding work before moving associates between the project and store duties.

Yes. Coverage is scheduled by department, role, skill, availability and demand window. Managers can adjust assignments when a call-out or demand spike changes the plan, and see the effect on other departments before moving someone.

Yes. Resets, promo rollouts and store projects are broken into assignable tasks with milestones and an owner. Associates or visiting crews record photos, forms, notes and status as each stage is completed, and unfinished work can be reassigned or escalated to the district lead.

Yes. District leaders see completed tasks, overdue work and coverage risk by store. That shows which stores are behind on a reset or short on coverage, so support goes where it's needed.

Yes. Integrations and APIs connect Skedulo with workforce management, task and ticketing systems, so store coverage, reset tasks and completion records can move between them. What's shared and when depends on the integration you configure.

//Related Products

Explore tools for store and field teams.

Products

Retail Operations

Use cases

See Skedulo for store teams and resets.

We'll explore department coverage, project tasks and reporting across your stores.

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