Customer Experience Resources

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White Paper

Delivering the Ultimate Customer Experience through Your Deskless Workforce

Customers are the lifeblood of your business and the key to success. But in today’s global marketplace, they have more choice than ever before. Combined with the rise in online review sites and a deeper appreciation for peer opinions, a customer’s experience with your business…
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eBook

Sophisticated Scheduling
Made Easy

At Skedulo, we’re big believers in the power of scheduling to drive business results. But while we have plenty of stats that show how Skedulo increases efficiency, improves productivity, and lowers costs, there’s another side to the Deskless Productivity Cloud that’s a little tough to…
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Video

Skedulo Live: Skedulo & Zendesk Integration Tour

In this 15 minute session, learn how the Skedulo Deskless Productivity Cloud extends Zendesk capabilities to empower support staff to quickly schedule field appointments, accelerate case resolution to improve customer satisfaction, reduce the burden on your scheduling staff, and increase workforce capacity and utilization.
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Webinar

Customer Spotlight: Beyond Scheduling – How ServiceMaster Empowers Mobile Employees to Drive Culture & Performance

Watch our latest Customer Spotlight webinar series on-demand featuring ServiceMaster Clean. Founded in 1929, ServiceMaster is a leading residential and commercial cleaning company based in the United States & Canada. As ServiceMaster sought to transform how they managed their field staff, they unlocked much more:…
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Webinar

Customer Spotlight: How not-for-profit Furniture Bank optimizes their scheduling to combat furniture poverty

Join Skedulo on this 30 min on-demand webinar for an in-depth look at how Furniture Bank has increased their deskless productivity to better serve their community.
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Webinar

Best practices for using Skedulo during COVID-19

As the world settles into the new “normal”, mobile work has had to make some adjustments along the way. Skedulo customer, Solace Pediatric Home Healthcare, shares how they are utilizing virtual means to continue providing services to their customer base. Watch the webinar on-demand to…
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From the Skedulo blog

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leila

Faces of Skedulo: Leila Watson

In this series, we share the personal stories of our valued Skedgends who work on the frontline and behind the scenes to help make Skedulo a success.
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Helping a special non-profit fix their scheduling issues

LISC is a non-profit that connects people in need with affordable housing in Los Angeles. They were struggling with the number of applications they received, and finding a practical way to book people for appointments who may not have access to the internet. 
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