ServiceNow

Employee Scheduling With ServiceNow

Schedule, dispatch, and track mobile workers with Skedulo and ServiceNow® integration

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Skedulo integrates natively with the ServiceNow® platform to help you provide the best possible experience for customers and employees—from the first moment of service through job completion.

Improve workflows and data entry

Eliminate silos and manual data entry with Skedulo and ServiceNow®. Easily access field notes and drive workflows from data natively stored in your ServiceNow® environment.

Send the right employee at the right time

Intelligent scheduling sends the right person to the right job at the right time. Set precise appointment times (not estimated windows) that give your customers peace of mind.

Empower your mobile workers

Help your mobile workforce get work done quickly and easily on the mobile devices they already use. Automatically extend the critical HR or IT job data into the field for workers to manage logistics and details.

Get valuable mobile workforce insights

Get actionable insights about team performance, including necessary resources, job completion time, travel time, and customer satisfaction data—all translated to easy-to-use dashboards.

Real insight into field operations & performance

Skedulo provides 360-degree connectivity from your back-office scheduling to your field appointments. Field service managers can view daily progress and status updates, then generate reports to analyze performance over time.

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Eliminate manual scheduling and data entry

The Skedulo mobile app seamlessly connects job data with your ServiceNow® HR or IT system of record. In the back office, your administrators can share updated schedules instantly to keep everyone up-to-date. Out in the field, your employees can automatically capture paper surveys, customer satisfaction feedback, signatures, and other onsite information directly into ServiceNow®.

Schedule employees directly from ServiceNow

Manage the customer experience from start to finish by weaving intelligent scheduling into your regular business processes. Initiate a scheduling request from an issue, support request, work order or any other object in ServiceNow®, and Skedulo’s scheduling platform goes to work.

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Secure, HIPAA-compliant ServiceNow integration

Your data — from schedules to employee data to customer information– is secure. Skedulo  partners with trusted and secure platforms to deliver the level of data security and user authentication required to meet the data compliance needs of healthcare companies, financial services firms, and more.

Schedule a demo to learn more

See the power of intelligent scheduling for yourself. Request a demo to see how Skedulo and ServiceNow can transform your mobile workforce operation.

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