Skedulo Intelligent Mobile Workforce Management
The place for tips and tricks on scheduling and customer experiences, plus our thoughts on the latest trends in employee mobility and management.
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8 Field Service Management Trends to Watch in 2024
Customer expectations are high. Skilled field technicians are leaving the workforce faster than they are replaced. Artificial intelligence (AI) is a core feature of leading field service software. These trends, among others, will shape the future of field service. Field service organizations are e…
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Build vs Buy: Mobile Workforce Management Software
Buying or building a new software platform is a huge decision for any business. Whether it’s a SaaS solution or one created in-house, the software needs to fit into the budget, address the company’s key goals, and be easy for workers to use. Now that only 33% of workers are tied to a specific loca…
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Workforce Utilization in Field Service
Utilization rate is the percentage of time an employee spends on billable work out of all their available working time. A utilization rate of 80% means an employee spends 80% of their time on billable activities. The remaining 20% is spent on non-billable activities like traveling, meetings, paperw…
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How AI Can Improve Healthcare Operations Management
Healthcare operations management is the process of overseeing, supporting, and improving all nonclinical functions of a healthcare organization. This includes managing the facility, overseeing the staff, controlling the budget, working with insurers and payers, implementing technology, maintaining…
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Empower your mobile workforce with Skedulo Plus, our newly launched mobile app
I’m really excited to share the news of the launch of Skedulo’s new mobile workforce management app, Skedulo Plus. With work becoming increasingly mobile, workers need to be armed with the right tools in order to do their work efficiently and effectively. As we looked at the options available to bu…
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A complete guide to Utilization Management in Healthcare
As healthcare costs escalate, healthcare organizations face a significant dilemma: How do you ensure that providers manage resources efficiently without sacrificing employee satisfaction or patient care? Outdated processes and policies place businesses at risk for overspend, which puts patients in…
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