Plan aged care shifts around resident needs.

Plan rosters, send shift offers to eligible staff, and manage unplanned leave. Give staff resident service tasks and handover notes on mobile, and capture time for payroll review.

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Allied health assistant guiding group exercise

Trusted by aged care teams planning shifts around residents.

//Who it's for

Replacement staff need the right role and site knowledge.

When unplanned leave opens a shift, residents' service tasks still need doing, and whoever covers needs the handover notes. Managers, roster coordinators and care staff each see the shift and its work together.

Staff member using a tablet on a stand in a residential care lounge, residents reading behind

Runs the operation

Care home manager

Compare qualifications, availability and continuity when arranging cover for unplanned leave.

With Skedulo

Set role and qualification requirements for shifts that need a registered nurse.

Explore operations leadership

Office worker using a laptop in a small care home office

Plans the work

Roster coordinator

Build rosters around demand, roles, sites, availability and workforce rules.

With Skedulo

Reuse templated rosters and send shift offers to eligible staff.

Explore scheduling and dispatch

Staff member carrying a tray beside a meal cart

Does the work

Personal care worker

View the roster, resident service tasks and handover notes in Skedulo Mobile before the shift starts.

With Skedulo

Update task progress as work is done, with time captured for payroll review.

Explore frontline work

//How it runs

Staffing requirements, shift work and time records.

//Tempo

Review shift cover with Tempo.

Compare available staff and prepare assignment changes with Tempo alongside managers. It works within your enabled records, actions and approval rules.

Meet Tempo

Willow night shiftThu 6

Willow needs a second aide tonight for a resident on hospice

Automation : Care plan update

CreatedThu 6 Nov, 4:20 PM 5h 40mto the night shift

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Step 3 of 3

CompleteDone just now

Seed prompt · from the issue

Glenys Hartcontact came back from the hospital at 2:00 PM on hospice care, and her son Des Webbcontact is staying the night.
The nurse asked for comfort rounds every 2 hours overnight, so Willow needs a second personal care aide.
Willow is memory care: 14 residents, and one aide rostered for the 10:00 PM - 6:00 AM shift.

ThinkingChecking aides with memory care training for tonight

Thought for 3s

One aide can't cover 14 residents and Glenys's rounds. Let me find a rested second aide who knows Willow.

Gathering context

Context generated· 3 sources

Reading the care plan changeHospice careChecking aides off tonight5 trainedReading the night roster1 of 2 aides

Hoa knows Glenys from her day shifts, has memory care training, and has been off since Wednesday morning.

Aides who could take tonight

hours this week with tonight

A Andre BassettOn Willow 2:00 - 10:00 PM tonight · a double 48h

B Doug LindqvistRested · no memory care training yet 32h

C Hoa PhamKnows Glenys, restedMemory care trained · knows Glenys from days 36h

Recommended planHigh confidence

Open a second Willow night shift and offer it to Hoa

What happens

1Open a second night shiftpersonal care aide, 10:00 PM - 6:00 AM

2Offer Hoa the shiftby app message

3Put Hoa on tonight's rosterand tell the nurse on duty

Edit planStart plan Started at 4:23 PM

Opening the shift

Opened a second Willow night shift· 10:00 PM - 6:00 AM

Writing to Hoa

Offered Hoa Pham the shift· by app message

Tempo → Hoa PhamResource · App message4:25 PM

Hi Hoa, Glenys Hart is on hospice care and Willow needs a second aide tonight, 10:00 PM - 6:00 AM, for her comfort rounds. Can you take it?

Waiting for Hoa

Hoa PhamResource → Tempo · App message4:32 PM

Yes. I'd like to be with Glenys tonight.

Updating the roster

Hoa is on tonight's roster· nurse on duty told

Hoa joins Willow tonight for Glenys's comfort rounds, so the other 13 residents keep their aide and Des has support.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms12

Willow night shift evidence

Task · willow-night-thu6

Plan

i

0 of 31 of 32 of 33 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 4:23 PM

Two aides on Willow tonight

Open a second night shiftOpeningDone

Offer Hoa the shiftWritingDone

Put Hoa on tonight's rosterUpdatingDone

Glenys Hart, room 12

i

Hospice care

Willow neighborhood · memory care

SinceToday, 2:00 PM

OvernightComfort rounds every 2 hours

FamilyHer son, staying the night

Second aideNot yetHoa Pham

Willow tonight

i

1 aide short2 aides on

14residents

4comfort rounds for Glenys

2aides needed

ContextComms

New issue

Willow needs a second aide tonight for a resident on hospice

Care plan change · Glenys Hart · just now

//The Toolkit

Plan shifts and the work within them.

Roster and coverage planning

Plan rosters around roles, sites, availability, workforce rules, and resident service needs.

Shift offers and cover

Send shift offers and notifications to eligible staff, with approvals for accepted changes.

Staffing options with Tempo

Prepare staffing options with Tempo using the records and actions available in your setup.

Tasks and handover notes on Mobile

Schedules, resident service tasks, forms and handover notes are available to staff during the shift.

Time tracking and review

Capture time, status and exceptions for review, with integrations for payroll and reporting.

Regal Health nurse or support worker on an in-home visit

Regal Health grew from 70 to nearly 200 staff with less administration.

35%+

drop in operating costs (excluding staff pay) as a share of revenue, while scaling from 70 to nearly 200 staff

“Before, the level of admin work to support 70 staff was very heavy. Now, we have nearly 200 staff and the level of admin is minimal.”

David Thompson

Operations Manager, Regal Health

Read Story

Before

Heavy administration for a team of 70.
A 20-year-old model that no longer matched how the business ran.

With Skedulo

Scheduling and rostering unified for the entire field workforce of nurses and support workers.
Resource planning built around real customer requirements.

Outcome

Nearly 200 staff rostered with minimal administration.
97% of jobs still fulfilled during a period when 48% of staff were isolating.

//Frequently Asked Questions

Yes. Staff records hold roles, qualifications and expiry dates, and Skedulo uses them with availability, sites and workforce rules when building rosters and offering shifts. Templated rosters let managers reuse proven patterns instead of rebuilding each period from scratch.

Review available staff, recorded requirements, existing assignments, and workforce rules, then allocate cover or send a shift offer. Tempo can help prepare options; confirm cost treatment in your workforce and payroll process.

Yes. Resident service tasks, forms and handover notes attach to shifts, so staff see the roster and the work they need to complete in one place. Status updates show what was completed during the shift, and recorded time and exceptions go to payroll and reporting for review.

Set recorded role and qualification requirements for the shifts that need a registered nurse, then review coverage and available replacements. Your organisation verifies suitability and meets staffing obligations; scheduling does not guarantee coverage or replace regulatory reporting.

Yes. Skedulo handles shift rostering and visit scheduling on the same platform, so registered providers running residential care homes alongside Support at Home or other home care services can plan both from one workforce. Staff whose shifts include home visits see the shift and each visit in the same mobile app.

Plan residential shifts alongside resident service tasks and, where needed, home visits. Our Pulse Platform lets you build supporting records and workflows, with configured connections to payroll and other systems.

//Keep Exploring

More for your aged care teams.

Products

Healthcare Services

Use Cases

See how Skedulo fits your aged care rosters.

Talk with us about your homes, staffing requirements, resident service tasks, and the systems you use for time and reporting.

Book a Demo