Catering crews and service tasks, scheduled together.

Plan preparation, deliveries and event service around the crew you need. Staff can access assignments and checklists in Mobile as event details change.

Book a Demo

Cook portioning salads into rows of bowls along the pass

Trusted by teams coordinating frontline work.

//Who it's for

A changed event order affects more than the guest count.

Menu, attendance and venue updates can change preparation, deliveries and staffing at once. Managers review the change against arrival and service times, and the crew sees the updated details in Mobile.

Chef in whites holding a tablet at the pass in a commercial kitchen

Runs the operation

Catering manager

Rebalance crew, tasks or timing when event details shift.

With Skedulo

Review recorded staffing, hours, service status and closeout details after each event.

Explore operations leadership

Office worker using a laptop at a desk beside a catering kitchen

Plans the work

Crew scheduler

Match crew by role, skill, availability, location and service window for each event.

With Skedulo

Schedule agency staff alongside employees, matched by role, skill and availability.

Explore scheduling and dispatch

Worker in a hairnet wiping down a stainless steel table

Does the work

Catering crew member

See location details, the event timeline, tasks and completion steps on Mobile.

With Skedulo

Complete setup, service and closeout checklists, with follow-up for anything unfinished.

Explore frontline work

//How it runs

From event order to service closeout.

//Tempo

Review event requirements with Tempo.

Compare crew assignments and work through event changes with Tempo, using the booking records and workflows enabled for your team.

Meet Tempo

Sat 15 banquet for 200Order 2215

Banquet grew to 200 guests: the crew is a server short

Automation : Event order update

CreatedSat 15 Mar, 8:50 AM 8h 10mto the 5:00 PM crew call

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Step 3 of 3

CompleteDone just now

Seed prompt · from the issue

The client raised tonight's plated banquet from 180 to 200 guests at 8:50 AM.
At one server for every 20 guests, the banquet needs 10 servers; 9 are booked.
Every server on the crew needs a current food handler certificate.

ThinkingChecking who can serve tonight with a current certificate

Thought for 3s

Twenty more guests means a tenth server and twenty more covers. Let me find a server with a current certificate.

Gathering context

Context generated· 3 sources

Reading the event order200 guestsChecking on-call servers4 on callChecking food handler certificates1 expired

Simone Adeyemi is on call, her certificate is current, and tonight keeps her well under 40 hours this week.

Who can serve tonight

hours this week with tonight

A Andres PintoOn call · food handler certificate expired 2 Mar 30h

B Simone AdeyemiCertified, no overtimeOn call · certificate current · free from 4:00 PM 28h

C Marta KowalOn call · certificate current · goes into overtime 43h

Recommended planHigh confidence

Add Simone to tonight's crew and plate 20 more covers

What happens

1Offer Simone the server shift5:00 PM - 11:00 PM, by text

2Add her to the crew and briefingtwo tables each for 10 servers

3Send the chef the new count20 more covers to prep

Edit planStart plan Started at 8:53 AM

Writing to Simone

Texted Simone Adeyemi· the 5:00 PM server shift

Tempo → Simone AdeyemiResource · Text8:54 AM

Hi Simone, tonight's plated banquet grew to 200 guests. Can you serve, 5:00 PM - 11:00 PM? Crew call is at the loading dock.

Waiting for Simone

Simone AdeyemiResource → Tempo · Text8:58 AM

Yes, I can. See you at the 5:00 PM crew call.

Adding Simone to the crew

The crew is 10 servers· two tables each

Sending the chef the new count

The chef has the count of 200· 20 more covers to prep

Tonight's crew is 10 servers for 200 guests with Simone on it, and the chef is prepping the 20 extra covers.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms123

Order 2215 evidence

Task · banquet-200-sat15

Plan

i

0 of 31 of 32 of 33 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 8:53 AM

Serve the banquet for 200 tonight

Offer Simone the server shiftWritingDone

Add her to the crew and briefingAddingDone

Send the chef the new countSendingDone

Tonight's banquet

i

Sat 15 Mar

200guests, was 180

20tables of 10

10servers needed

Order 2215

i

1 server shortCrew of 10

Plated dinner · 20 tables of 10

Service6:30 PM

Crew call5:00 PM

Servers9 of 1010 of 10

Kitchen20 more covers to plate

ContextComms

New issue

Banquet grew to 200 guests: the crew is a server short

Event order change · Order 2215 · just now

//From event order to service closeout

Staffing and tasks for the full event.

Crew requirements sit alongside preparation, delivery and site work, with completion records available for review.

Event crew matching

Match roles, skills, availability, and service window for every event.

Preparation through closeout

Turn prep, delivery, setup, service, and closeout into tasks.

Mobile details and checklists

Put details and checklists on mobile.

Revised event plans

Adjust staff and timing when bookings shift.

Closeout and outstanding work

Capture closeout evidence and open issues.

Mainmark crew member in branded hi-vis overlooking a ground-engineering site

How a large-scale field operation put Skedulo to work.

90%

Reduction in paper-based work

“For managers, daily dashboards give a helicopter view of what we have scheduled and how we're performing against targets. All that information is at our fingertips and allows us to modify our trajectory, which is very powerful... We've gone from 100% paper-based to 90% digital.”

Kimberley Bradbury

Salesforce Platform Manager, Mainmark

Read Story

Paper-based processes

Scheduling and completed-work data lived across paper, spreadsheets, and whiteboards, with no shared view.

One digital system

Scheduling and daily work move through one connected, mobile-first process.

A live operating view

Managers get a daily dashboard of what's scheduled and how performance compares to target.

//Frequently Asked Questions

Start with the event manager's requirements for roles, preparation, venue access, and service timing. When guest count or menu changes, review those requirements and update the crew and task assignments. Tempo can help with that coordination using available records.

Yes. Crews are scheduled by role, skill, availability, location and service window for each event. Open shifts can be offered to eligible staff, and managers can rebalance the crew when event details shift.

Yes. Give crews task details and checklists for preparation, delivery, setup, service, and closeout. Review submitted records and assign follow-up for missing information or unfinished work.

Yes. Include travel and setup time when planning arrival windows. Review existing assignments before sending a crew to another venue, and share updated details on mobile.

Yes. Integrations and APIs connect Skedulo with event booking, workforce and reporting systems, so a booking can create staffing demand and hours and completion records can flow back. What's shared depends on the integration you configure.

Yes. Workers can carry an employment type such as Agency, so temp servers sit in the same schedule as your employees and are matched to events by role, skill and availability. Scheduling rules can be scoped by employment type, and managers see the whole crew for each event.

Catering crews and service tasks, scheduled together.