Match collection appointments with staff and site capacity.

Plan donor and patient appointments with qualified staff, collection chairs and mobile routes. Visit details, collection forms and pickup tasks are available to teams in Mobile.

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Nurse coordinating on a donor collection floor

Trusted by collection teams coordinating appointments and capacity.

//Who it's for

Plan staff, chairs and collection routes together.

Appointment capacity depends on qualified staff and open chairs, and mobile routes add specimen transfer windows. Site managers, coordinators and phlebotomists plan or work against the same limits.

Staff member checking a tablet by the elevators, one hand on a wheelchair

Runs the operation

Collection site manager

Review appointments, site staffing, mobile routes and scheduled transfers together.

With Skedulo

Plan sessions against the roles, chairs and capacity rules set for each service.

Explore operations leadership

Staff member checking a phone while walking along a path

Plans the work

Collection coordinator

Compare remaining appointments, available staff and recorded transfer windows when a route runs late.

With Skedulo

Group mobile visits by geography, transfer window, equipment and staff qualifications.

Explore scheduling and dispatch

Does the work

Phlebotomist

Open the route, visit details and collection forms on Mobile before each mobile collection.

With Skedulo

Record consent, label checks and chain-of-custody steps, including transfers and exceptions.

Explore frontline work

//How it runs

Collection work, from appointment to specimen transfer.

//Tempo

Review collection capacity with Tempo.

Assess staffing changes, prepare assignments and work through delayed routes with Tempo, using the operational records and approvals enabled for your team.

Meet Tempo

Saturday openingSat 8

The donor floor is a phlebotomist short for opening

Automation : Missed clock-in

CreatedSat 8 Nov, 6:10 AM 20mto opening

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Step 3 of 3

CompleteDone just now

Seed prompt · from the issue

Hector Salinasresource hasn't clocked in for his 6:00 AM shift and isn't answering his phone.
The center opens at 6:30 AM with 42 donors booked before 9:00 AM; the floor runs 4 phlebotomists.
His cover must be trained on the center's plasma collection machines.

ThinkingChecking who is trained on the plasma machines

Thought for 3s

Three phlebotomists can't keep 42 donors moving on a Saturday morning. Let me find trained cover who can be here soon.

Gathering context

Context generated· 3 sources

Reading the missed clock-in6:00 AMChecking trained phlebotomists5 off todayReading the donor bookings42 by 9:00 AM

Lupe is off today, trained on the machines, and lives 10 minutes away. She'd stay under 40 hours.

Who can cover the opening

on the floor by

A Malik GrantOff today · not trained on the machines yet 6:35 AM

B Arun PillaiTrained · would pass 40 hours this week 6:50 AM

C Lupe CervantesTrained and nearestTrained · 24h this week · 10 minutes away 6:40 AM

Recommended planHigh confidence

Call Lupe in for the opening and record Hector's no-show

What happens

1Offer Lupe the opening shiftby app message, from 6:40 AM

2Put Lupe on today's floorin Hector's place

3Record Hector's no-showand tell the center manager

Edit planStart plan Started at 6:12 AM

Writing to Lupe

Offered Lupe Cervantes the shift· by app message

Tempo → Lupe CervantesResource · App message6:13 AM

Hi Lupe, the donor floor is a phlebotomist short this morning and 42 donors are booked by 9:00 AM. Can you come in from 6:40 AM?

Waiting for Lupe

Lupe CervantesResource → Tempo · App message6:15 AM

Yes, on my way. I can be there by 6:40 AM.

Updating today's floor

Lupe is on the floor from 6:40 AM· in Hector's place

Recording the no-show

Recorded the no-show for Hector Salinas· center manager told

Lupe is on the donor floor from 6:40 AM, so Saturday runs with four phlebotomists. Hector's no-show is on record.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms12

Saturday opening evidence

Task · lakewood-donor-floor-sat8

Plan

i

0 of 31 of 32 of 33 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 6:12 AM

Staff the donor floor for Saturday's opening

Offer Lupe the opening shiftWritingDone

Put Lupe on today's floorUpdatingDone

Record Hector's no-showRecordingDone

Donor floor at 6:30 AM

i

3 of 4 in4 of 4 by 6:40 AM

42donors by 9:00 AM

6of them new donors

3 of 4phlebotomists in

Hector's opening shift

i

No-showCovered

Donor floor · Maplecrest Plasma, Lakewood

Shift6:00 AM - 2:30 PM

RolePhlebotomist

Trained onPlasma collection machines

On itHector Salinas, no-showLupe Cervantes, from 6:40 AM

ContextComms

New issue

The donor floor is a phlebotomist short for opening

Missed clock-in · Hector Salinas · just now

//The Toolkit

Capacity planning for sites and mobile teams.

Appointments and resources

Review collection appointments, site staffing, mobile routes and scheduled transfers together.

Mobile collection routing

Schedule phlebotomists and collection teams using location, appointment windows, routes, and workload.

Assignment support from Tempo

Prepare assignments and follow-up with Tempo when staffing or appointment times change.

Collection forms and status

Capture required fields, status, notes, and handoff information on mobile.

Connected collection records

Integrations can share completed collection records with donor, laboratory, CRM and reporting systems.

BB Imaging sonographer arriving at a mobile clinic

BB Imaging cut drive time and schedulingoverhead for its mobile diagnostic teams.

50,000

miles driven monthly by BB Imaging's mobile diagnostic team, with drive time cut by smarter routing

“Skedulo is part of the DNA of our company. It's probably the most used technology we have in our entire business.”

Sanjay Patel

CEO, BB Imaging

Read Story

Before

Sonographer certifications, vaccination records, and clinic requirements scattered across spreadsheets and memory.
Matching the right sonographer to the right clinic wasted time and limited growth.

With Skedulo

Operations run from one place, with tag matching sonographer credentials to clinic requirements.
The Skedulo mobile app keeps sonographers connected in the field.

Outcome

Reduced drive times and scheduling overhead lowered operational costs.
More time back for sonographers, more accessible care for patients.

//Frequently Asked Questions

Yes. Plan appointments using the collection roles, chairs or other resources, and capacity rules configured for your service. Review those requirements before adding sessions or changing staffing.

Mobile collection visits are grouped by geography, appointment and specimen handoff windows, equipment needs and the qualifications recorded for collection staff. Phlebotomists get the route, visit details and collection forms on mobile.

Coordinators review remaining visits and the recorded handoff window, then follow the service's escalation and specimen-handling procedures. Tempo can help prepare updates; it does not determine specimen viability.

Yes. Collection staff use mobile forms and checklists for the service's eligibility, consent, label-check and chain-of-custody steps, including handoffs and exceptions. Completing the collection record can be configured to create the pickup or drop-off task that follows.

Yes. Set recorded qualifications as assignment requirements and review validity when allocating work. Your team verifies credentials, maintains the records, and decides staff suitability.

Skedulo can work alongside donor and laboratory systems, with configured integrations exchanging the details needed for scheduling and service records. Define record ownership and data access during implementation.

//Keep Exploring

More for your collection teams.

Products

Healthcare Services

Use Cases

See how Skedulo fits your collection operations.

Talk with us about donor and patient appointments, staffing, mobile routes, collection records, and specimen handoffs.

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