Maintenance schedules across your sites.

Match technicians and vendors to work requirements, access windows, and priority. Give them site and asset details, then track completed work and outstanding repairs.

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Technician sliding fresh filter into rooftop AHU, colleague at next unit

Trusted by teams that keep essential work moving.

//Who it's for

Planned maintenance and urgent repairs on one schedule board.

Before a technician moves to an urgent repair, someone has to check the work left behind. Access arrangements, service targets and deferred tasks stay visible to the people coordinating each site.

Technician writing on a tablet in a plant room

Runs the operation

Facilities manager

Review access arrangements, service targets and deferred tasks across every site you manage.

With Skedulo

Integrations can send completion data to CAFM, CMMS, billing and reporting systems.

Explore operations leadership

Office worker at a desk in a facilities office, a floor plan pinned behind

Plans the work

Maintenance coordinator

Assign work to employees, contractors or vendors from the schedule board and map.

With Skedulo

Schedule subcontracted technicians with the same job details and access notes as employees.

Explore scheduling and dispatch

Technician checking gauge on heating manifold by clip-light

Does the work

Facilities technician

Read site instructions and asset details in Skedulo Mobile, then complete checklists with photos and signatures.

With Skedulo

Record checklists, photos, timestamps and findings against the job for review.

Explore frontline work

//How it runs

Work orders, technician assignments and service records.

//Tempo

Review maintenance capacity with Tempo.

Compare repair requests, planned maintenance and vendor assignments with Tempo, using the records and actions enabled for your team.

Meet Tempo

Data room coolingJOB-5236

Data room at 88° and rising in Tower A

Automation : Building management alarm

CreatedTue 4 Mar, 1:35 PM 2hto the response target

Assigned to

You

ContextPreparing contextUpdated just now

WorkingStep 1 of 3Step 2 of 3Step 3 of 3

CompleteDone just now

Seed prompt · from the issue

The building management system flagged Tower A's level 9 data room at 88° and rising at 1:35 PM.
Its computer room air conditioner has stopped, and the tenant's servers shut down at 95°.
It's a priority 1 work order under the Dockside contract: a technician on site within 2 hours.

ThinkingChecking refrigeration technicians and the work they'd leave

Thought for 3s

The servers shut down at 95°, so this can't wait. Let me find a refrigeration technician and see what they'd leave.

Gathering context

Context generated· 3 sources

Reading the building alarm88° and risingChecking refrigeration technicians3 certifiedReading their planned work2 visits today

Andres Pinto is certified for refrigerants and in Tower B. His planned service there is due Friday, so it can move.

Who can reach the data room before 95°

on site

A Yusuf DemirBuilding technician · not certified for refrigerants 1:40 PM

B Andres PintoCertified, closeRefrigeration · planned service in Tower B · due Friday 1:45 PM

C Fiona BrennanRefrigeration · on a chiller repair until 4:00 PM 4:30 PM

Recommended planHigh confidence

Send Andres to the data room and move his air handler service

What happens

1Send Andres to the data roomarriving about 1:45 PM

2Move his air handler serviceto Thu 6 Mar, still before it's due

3Text the tenanthis arrival time

Edit planStart plan Started at 1:38 PM

Assigning JOB-5236 to Andres

Andres is on the way· arriving about 1:45 PM

Moving the Tower B air handler service

Moved to Thu 6 Mar, 8:00 AM· roof access rebooked

Writing to the tenant

Texted Glenys Hart· his arrival time

Tempo → Glenys HartContact · Text1:39 PM

Hi Glenys, Andres Pinto is on his way to your level 9 data room and will be there about 1:45 PM to get the cooling running again.

Waiting for Glenys

Glenys HartContact → Tempo · Text1:41 PM

Thank you. We've moved the backups off those servers for now.

Andres reaches the data room about 1:45 PM, well before 95°. His air handler service moves to Thursday, still before it's due.

Ask a follow-up…Working on the plan…Ask a follow-up…

Ask

Context Comms12

JOB-5236 evidence

Task · tower-a-data-room-5236

Plan

i

0 of 31 of 32 of 33 of 3

Waiting on contextDrafting a planProposed · waiting for youStarted 1:38 PM

Cool the level 9 data room before 95°

Send Andres to the data roomAssigningDone

Move his air handler serviceMovingDone

Text the tenantWritingDone

Level 9 data room

i

88° and risingAndres on the way

Tower A · one cooling unit · tenant servers

UnitComputer room air conditioner

FaultCompressor stopped at 1:31 PM

Response targetOn site by 3:35 PM

Until the servers shut down

i

Tue 4 Mar

1h 10m

Now88°

Rising6° an hour

ShutdownAt 95°

Servers shut down about 2:45 PM

ContextComms

New issue

Data room at 88° and rising in Tower A

Urgent work order · JOB-5236 · just now

//The Toolkit

Site and asset detail for the service team.

Work order scheduling

Schedule technicians and vendors by skill, SLA, site location, and current availability, across every site you manage.

Repair changes with Tempo

Review technician options and prepare stakeholder updates with Tempo using your configured records and actions.

Site and asset details on Mobile

Technicians can view site access details, asset information, checklists and notes in Mobile.

Forms and inspection evidence

Record checklists, photos, timestamps and findings against the job for review and reporting.

Client and tenant updates

Configure messages around appointment confirmations, arrival windows, and work-status changes.

ECL Group unified six business units into one facilities operation.

23,000+

appointments scheduled a year

“We currently complete around 23,000 individual inspections per annum. Skedulo enables us to schedule, allocate and monitor completion of these jobs across a wide range of technicians and subcontractors.”

Dan Stewart

National Operations Manager, ECL Group Compliance Services

Read Story

Before

Six business units ran on separate, disconnected scheduling systems.
No shared visibility into technician or subcontractor coverage.

With Skedulo

One native Salesforce system schedules, allocates, and monitors every job.
Skedulo is providing further visibility throughout the business and to its customers.

Outcome

23,000+ appointments scheduled a year.
One unified process across 650+ employees.

//Frequently Asked Questions

A CMMS holds asset records, preventive maintenance plans and work order history. Technician scheduling software decides who does each job and when, based on skills, location, access windows and priority, and rebuilds the day when an urgent repair lands. Many facilities teams run both, with work orders flowing from the CMMS into the schedule.

Yes. Schedule using recorded skills, service targets, location, access, and availability. Review suitable technicians and existing work before changing assignments. Tempo can help with that coordination using available records.

Yes. Subcontracted technicians can be scheduled with the same job details and access notes as your employees, which gives coordinators one view of who is covering each site. ECL Group, for example, uses Skedulo to schedule, allocate and monitor its inspections across technicians and subcontractors.

Keep preventive work and urgent repairs on the schedule, then review due dates, access, and suitable technician capacity before moving assignments. Record deferred work and its next action.

Connect agreed work-order, asset, and completion fields through configured integrations. Our Pulse Platform supports additional site, service, and operational records and workflows. Define system ownership and the processes you need during solution design.

Technicians can record job progress and time, with location capture dependent on device permissions and configuration. Review those records rather than treating status changes alone as verified attendance. Supported offline actions sync after reconnection; test required forms and check-in steps in your setup.

//Keep Exploring

Explore related products, site programs, and use cases.

Products

Security & Facilities Programs

Use Cases

See Skedulo for facilities maintenance.

We'll explore technician and vendor planning, mobile work records and your maintenance-system connections.

Book a Demo